Sales Manager - Groups and Express

Nashville Hotel

The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville.

The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match.

Omni Nashville Hotel is excited to offer competitive wages and benefits, growth opportunities, paid time off, and hotel stay discounts! If you love hospitality, and have a passion to serve others then you'll love working with the Omni Nashville Hotel - apply today!

Responsible for researching and aggressive solicitation of group business with an emphasis on short term, high rated and less price sensitive bookings. To merchandise as skillfully as possible the guest rooms, function space, and private dining rooms, to maximize revenue potential for the hotel and to ensure that the Customer has the best possible meeting experience.

This position is part of Omni's 'Work from Home' policy! After your 90 days of employment you will be eligible for "work remote" priveleges, in which you can earn various remote work days. Please note, there are guidelines and responsibilites to adhere to with this program, and can be discussed further with the property.

Achieve monthly room night booking goals.
• Achieve budgeted food & beverage, room nights, rate, and revenues.
• Merchandise function space and private dining rooms to attain maximum room rental wherever appropriate.
• Follow Booking Guidelines.
• Prospect, solicit, and develop accounts within assigned market segment(s).
• Maintain aggressive weekly telephone, site inspection, and personal call goals, to include outside sales calls and cold calling.
• Use all prospect sources as identified in the Sales Action Plan.
• Follow up promptly on leads generated by the GSO, other Omni Hotels & Resorts, and other lead sources.
• Follow-up and process group blocks related to Catering Events and private dining room inquires.
• Active involvement in industry associations, organizations, and trade shows.
• Participate in development of all promotions related to assigned market segment needs.
• Continuously refine product/concept offering.
• Maintain files and current trace dates, accurate history, and all relevant booking activity.

• Minimum of 1-year sales experience in a management or coordinator role.
• Minimum of 1-year hotel experience.
• College degree in Hospitality or Business Management, preferred.
• Must have proven selling, negotiating and presentation skills.
• Must be knowledgeable about all hotel capabilities (front desk/reservations/room service/catering).
• Solid written and verbal communication, along with excellent presentation skills.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Strong organizational skills with the ability to multi-task and provide guest follow up in a fast-paced environment.
• Must have highly developed customer service skills with strong attention to detail.
• Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook. Delphi experience preferred.
• Maintain a professional business appearance, attitude, and performance.
• Must have a flexible schedule and be willing to work nights, weekends, and holidays when necessary.
• Maintain a professional business appearance, attitude, and performance.
• Must be able to work a variety of shifts, including weekends and holidays.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.