Technical Writer - Parts Catalog (Hybrid)

Harley-Davidson Motor Company
61,600 - 92,700
401(k), relocation assistance
United States, Wisconsin
May 27, 2025
Auto req ID:36855 Title:Technical Writer - Parts Catalog (Hybrid) Job Function:Customer & Dealer Operations Location:JUNEAU Company:Harley-Davidson Motor Company Full or Part-Time:Full Time Shift:SHIFT1 At Harley-Davidson, we are building more than machines. It's our passion and commitment to continue the evolution of this storied brand, and heighten the desirability of the Harley-Davidson experience. To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready to join us? Harley-Davidson Motor Company, founded in a humble Milwaukee backyard shed in 1903, still calls the city home. Today, its Corporate Campus includes a 4.8-acre public park-a welcoming greenspace open to all. Join our team as aTechnical Writer. Job Summary The Technical Writer - Parts Catalogs develops and publishes technical support information used by internal support employees, dealership technicians and customers to use, maintain, and repair Harley-Davidson motorcycles and related products. Technical accuracy and on-time delivery of these materials is critical for customer and stakeholder satisfaction. Efficient and controlled execution within the department's XML publishing environment is necessary for HDMC sustainability. Task assignments, project assignments, and deadlines are coordinated within the department, and between the department and other stakeholders. The job duties also involve working with Developmental Service Engineering to develop and validate technical content used to perform maintenance and repairs on vehicles. The Parts Catalog Writer must compose clear and accurate parts catalogs reflecting the Service bill of material (BOM) that conform to internal style, terminology, and technical illustration standards. Inputs to the parts catalog authoring process include the Manufacturing BOM and Build Books, Engineering BOM, CAD models, and service parts data. This information is sourced from various internal systems such as SAP, PTC Windchill PLM, and AS400. Output data includes virtual assembly notation set files, assembly illustrations in Adobe Illustrator SVG format, part data and parts catalogs structured in the Blaise XML authoring system, and PDF files. The Writer must be able to work in a team environment in order to collaborate on shared topics and support the collective timing goals for product launch activities. Must be able to arbitrate stakeholder input as part of the review process to achieve timely results. Job Responsibilities * Research product changes using various engineering information systems including change notices, bills of materials, CAD models and part/assembly drawings. * Collaborate with Developmental Service Engineering to develop and validate technical content used to maintain and repair motorcycles. * Support the collective timing goals for product launch activities. * Ability to arbitrate stakeholder input as part of the review process to achieve timely results. * Compose correct and complete Parts Catalogs that conform to internal style, terminology, and structure standards, and create assembly drawings/illustrations. Education Requirements High School Diploma or Equivalent Required Education Specifications Associate's degree in Technical Communication, Communication, Journalism, Engineering, or a related field preferred. Experience Requirements Required * Typically requires a minimum of 5 years of related experience. * Requires a minimum of 2 years' experience writing technical literature, parts catalogs, engineering bill of material work, or equivalent experience related to mechanical products. * Requires a high level of computer-based publishing aptitude including XML (or HTML) publishing of technical content. * Proficient in file management as well as MS Office, Adobe Illustrator, and Adobe Acrobat software. * Demonstrate excellent organizational skills and ability to work with changing priorities and deadlines. Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic protected by law. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience. The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience. We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here. Applicants must be currently authorized to work in the United States. Direct Reports: No Travel Required: 0 - 10% Pay Range:61,600 - 92,700 Visa Sponsorship: This position is not eligible for visa sponsorship Relocation: This position is not eligible for relocation assistance