Public Works Communication & Outreach Coordinator

City of Minneapolis
$74,353.00 - $102,313.00 Annually
medical insurance, dental insurance, life insurance, parental leave, vacation time, paid holidays, sick time, retirement plan, pension
United States, Minnesota, Minneapolis
May 20, 2025
Position Description The Transportation Planning and Programming Division within Public Works is hiring a Communications and Outreach Coordinator. The position will support a team of transportation professionals with communications, outreach and engagement around transportation plans, programs and projects. The position will provide direction on strategic communications and outreach for division initiatives. The position will help advance priorities and projects in line with the City's Transportation Action Plan, Racial Equity Framework for Transportation, Vision Zero commitment, Complete Streets policy, and mode shift campaign, As You Go Minneapolis. Work Location: This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office. The City of Minneapolis does not sponsor applicants for work visas. Job Duties and Responsibilities * Support the Public Works Transportation Planning and Programming division with vision, conceptualization, production, and editing of talking points, reports, handouts, publications and web content that are consistent with Public Works' communication efforts. This includes maps, charts, reports, brochures, and web content that support the team's communication and outreach efforts. * Develop and implement issue-specific communication plans and strategies for both internal and external audiences, effectively communicating with appropriate partners and stakeholders (i.e. media, residents, elected officials, and/or other agencies). * Collaborate with transportation planners and the Communications Department to coordinate, implement, and administer marketing and community outreach and education. * Plan, manage and participate in internal and external events such as community forums, project tours, project celebrations, etc. Examples include annual Community Connections Conference, Open Streets and As You Go MPLS events. * Develop and recommend appropriate outreach strategies to various project teams to ensure clear and consistent messaging that clearly reflects Public Works' strategies and goals, including for capital projects and engagement initiatives. * Prepare and make presentations to groups, residents, elected officials, and staff and act as a liaison regarding specific Public Works projects, programs and capital projects. * Develop and administer vendor contracts. Act as resource for staff team on latest procurement best practices related to outreach and engagement events, including the Community Engagement Consulting Pool. * Maintain, help institutionalize and update as needed the strategic communications and engagement templates and resources for the Transportation Planning and Programming Division of Public Works. Working Conditions: Normal office setting and some field work. Under current conditions, staff will work out of the Public Service Building at least 2-days per week, with the option to work remotely the remaining days if desired; this may change in the future, candidates must be willing to work full-time from the office if required. Field work is required at times and may include exposure to all weather conditions, including exposure to outdoor elements such as noise, dust, gases, fumes and chemicals; exposure to high traffic areas; and exposure to rough, uneven surfaces and/or other types of conditions that may be found in a construction environment Required Qualifications Minimum Education: Bachelor's Degree in Public relations, Communications, or Community Engagement or related field Minimum Experience: Three years of experience that includes developing educational and communication strategies and plans, conducting community outreach activities, using software and web applications to produce effective communication products Equivalency: An equivalent combination of education and experience closely related to the duties of the position MAY be considered. A resume is required. You must attach an updated resume to your application. Selection Process The selection process will consist of one or more of the following steps: a rating of relevant education and experience 100% . It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score 70% on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background Check The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Union Representation This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employees Association (CPE) . For more information on the terms and conditions of this agreement please visit: Professional Employees - City of Minneapolis Eligible List Statement The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire one month after it has been established. Interview Selection The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate's education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills and Abilities * Experience developing educational and communication strategies and plans. * Experience designing and conducting community outreach activities. * Considerable knowledge and skills in using software and web applications to produce effective communication products. * Experience creating content and managing the development of social media and other electronic communications. * Experience using the Microsoft Office suite of products. * Demonstrated skill and ability in developing, implementing, and overseeing complex projects. * Strong verbal and written communication skills. * Excellent editing skills. * Possess strong interpersonal skills. * Possess the ability to make effective presentations. * Fluent in creating accessible products per latest ADA guidance. * Knowledge of transportation systems and/or city planning. * Independent and creative thinker who can take initiative and advance new ideas in a fast-paced work environment. As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis. The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.