Credit Operations BI/Data Analyst

Inside the Role

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Benefits include annual bonus program; 401kcompany contribution with company match up to6% as well as non-elective company contribution of3 - 7% depending on age;starting at 4 weeks paidvacation; 13+ calendar holidays; 8 weeks paidparental leave; employee assistance program;comprehensive healthcare plans and wellnessprograms; onsite fitness (at some locations); tuitionassistance and volunteer paid time off; short-termand long-term disability plans.

What You Drive at DTFS:

Ad-hoc Reports and Data Analytical Efforts - (40%)

• Assess business user requests and provide ad-hoc reporting using SQL/Cognos, along with insight and analysis based on those requests.

• Demonstrate a logical, rigorous and analytical problem-solving approach.

• Collaborate with data analytics team to identify data sources and data querying logic.

Customer Support - (15%)

• Regularly attend meetings for the supported business areas and provide analytics consulting to assist with strategic development.

• Attend meetings at a business user's request to assist with gathering and providing any analysis or other information as required by the user.

• Support the weekly prioritization process to ensure correct allocation of various data requests from management and operation teams.

• Review of senior management's requests to determine the most efficient and effective way to meet the needs.

Support Business Integration - (15%)

• Represent Credit & Operations business in key project initiatives and assist with topics related to data and reporting.

• Proactively identify data gaps and work with data analytics team to incorporate needed information into the data warehouse during quarterly IT updates.

Support Business Enhancement - (10%)

• Assessment of business issues, identification of appropriate data and development of solutions for management.

• Review findings and proposed solutions to various business problems.

Data Request Scope - (10%)

• Gather requirements from business users. Work with data analytics team to assess the feasibility of the report request.

• Provide feedback to the business users about data availability, request completion, target date and complexity.

Quality Control - (10%)

• Review daily, weekly and monthly manual reports for accuracy and resolve issues with the data analytics team.

Knowledge You Should Bring:

• HS/GED with at least 3 years of experience in one of the following: Business - General; Credit; Operations; Finance; Information Technology

• 3+ years of proven experience with coding SQL for data mining

• Knowledge of data manipulation using IBM Cognos Report Studio/Tableau/Power BI

• Knowledge of data warehouse environments and databases like IBM db2

• Technical expertise regarding data models, data mining and segmentation techniques.

• Ability to translate technical information into business terms and vice-versa.

• Ability to collect data to establish facts, identify trends/variances and integrate information from a variety of sources with varied levels of complexity.

• Strong root cause analysis skills and ability to derive insights for management team.

• Strong written and verbal communication skills.

• Demonstrated strength in organizational and planning abilities.

• Strong consulting and negotiating skills.

• Self-motivated and independently work through assigned tasks.

• Basic project management skills.

• Knowledge on how to use MS Excel, PowerPoint and Word.

• Certifications (If highest degree is HS/GED): IBM Cognos; MS SQL Server or any other BI/Data Analytics software tools.

Exceptional Candidates Might Have:

• Bachelor's or Master's degree in Computer Science, IT, Business Analytics, Finance, Engineering or Business Administration

• Excellent data manipulation coding skills using SQL

• Extensive knowledge of consolidating data from multiple data sources using BI Tools like Cognos/Tableau/Power BI

• Excellent understanding of data warehouse environments, data models, data structures and segmentation techniques.

• Efficiently translate technical information into business terms and vice-versa.

• Extensive root cause analysis skills and ability to derive insights for management team.

• Excellent communication skills to interface with the business teams and assist with complex or strategic data requests.

#LI-DTFSUSA

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Schedule Type:

Daimler Truck Financial is the captive financial services provider for the Daimler Trucks North America family of commercial vehicle products, including Freightliner Trucks, Western Star, SelecTrucks, Sprinter Vans, Thomas Built Buses and Fuso. We have specialized in financing commercial vehicles for more than 40 years. This proven experience gives us critical insights into helping businesses overcome challenges unique to the trucking industry. Additionally, we offer a range of financing solutions that can be customized to meet each individual business's needs, from owner-operators to large fleet managers and nearly every venture in-between.

To achieve our goal of being the first-choice provider of vehicle financial products and services that support our brands, dealers and customers, we are looking for talented, diverse and inspired people with the skills, experience and innovative spirit to provide a first-class experience at every turn. We are committed to providing a great workplace environment that fosters a culture of openness, support and camaraderie. Our employee programs and benefits are reflective of our values and are designed to promote growth, balance and wellness in many aspects of your career and life.

Additional Information

• Applicants must be legally authorized to work permanently in the country of posting

• Final candidate must successfully complete a criminal background check

• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions

• EEO - Disabled/Veterans

Daimler Truck Financial Services is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935