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COMPANY OVERVIEW Moss is a national privately held construction firm providing innovative solutions resulting in award-winning projects. With regional offices across the United States, Moss focuses on construction management, solar EPC, and design-build. The company's diverse portfolio encompasses a wide range of sectors, including luxury high-rise residential, landmark mixed-use developments, hospitality, K-12 and higher education, justice, solar energy and battery storage, and sports. Moss is ranked by Engineering News-Record as the nation's top solar contractor and one of the top 50 general contractors. Moss prides itself on a strong entrepreneurial culture that honors safety, quality, client engagement, and employee development. Its employees consistently rank Moss as one of the best places to work. POSITION SCOPE AND ORGANIZATIONAL IMPACT Moss' Senior Program Manager, HR Systems & Team Member Experience Process Optimizations, will lead enterprise-wide Human Resource technology and process improvement initiatives and ensure flawless execution of critical HR programs. This pivotal role will be responsible for end-to-end project delivery, promoting the adoption and adaptation of project management tools and methodologies, and serving as a strategic partner to the PMO. Additionally, this leader will help develop and mentor junior staff, oversee change management efforts, and integrate AI and enterprise initiatives into the HR technology roadmap. This role combines high-impact project management with forward-thinking organizational leadership, works directly with internal clients and external vendors to ensure deliverables fall within the applicable scope and budget. The ideal candidate thrives in dynamic environments and possesses deep expertise in HR systems implementation, project portfolio management, continuous process improvement, organizational change enablement, and strategic alignment. They will bring structure, clarity, and forward momentum to multi-phase projects and act as a key liaison across business, technical, and leadership stakeholders. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Identify and define the business value, benefits, and outcomes for programs and projects substantiating HR Technology is delivering the right solutions at the right time with impactful purpose Ensure HR Technology delivers value to the organization by aligning HR programs and projects with Moss's strategic objectives Lead large-scale, cross-functional HCM application implementations (e.g., Workday, Oracle HCM, SAP SuccessFactors), expansion of and enhancement to current HCM operational applications, and process improvement initiatives from initiation through go-live and stabilization Determine applicable development approach and lifecycle for programs and projects Develop and maintain detailed project plans, resource allocations, budgets, risk management plans, and communication strategies to monitor and track progress Define KPIs to measure performance using appropriate project management tools and techniques Engage and align business stakeholders, technical teams, vendors, and HR leadership to deliver seamless deployments Manage and drive all project lifecycle phases including requirements gathering, design, configuration, testing, deployment, and post go-live support Manage changes to scope, schedule, and budget and escalate to management when necessary Institute and manage employee/user adoption of applications and oversee HCM change management processes Coach and mentor junior project managers and staff to build capabilities and enhance delivery excellence Delegate project tasks based on individual strengths, skill sets, experience level, motivation level, and emotional intelligence Promote a culture of respect, continuous learning, improvement, and cross-functional collaboration Have working knowledge of multiple project management methodologies (Waterfall, Iterative Waterfall, Agile, Hybrid, SCRUM, Kanban...) Customize/tailor and scale enterprise PMO frameworks, templates, and tools for use within HRIT programs Ensure HR Technology project teams are trained and aligned with project management standards and project delivery best practices Extend and develop specific program and project management tools, processes, and procedures for HR Technology Perform risk management to minimize potential risks within and across projects Build quality into processes and deliverables Act as a key ambassador for HR Technology, ensuring strong alignment and coordination with the enterprise PMO and AI departments Partner with PMO and AI leadership to align on governance, portfolio reporting, risk management, and prioritization strategies Assist PMO in developing and refining processes, tools, and assets Represent HR Technology in enterprise portfolio, data, and AI governance forums Coordinate and integrate HR Technology applications and projects with the Enterprise AI group Develop HR Technology-specific AI strategies and embed them into the overall HR Technology roadmap Implement AI-powered HCM solutions to improve employee experience and operational efficiency Document lessons learned and contribute to a growing library of best practices and reusable assets Drive continuous improvement initiatives focused on enhancing project delivery maturity and standardization across HR Technology Support the HR Technology Director in all strategic initiatives and special projects Oversee a portfolio of concurrent HR Technology projects and programs, ensuring clear visibility into status, risks, issues, and interdependencies Facilitate portfolio reviews, executive reporting, and resource management activities Assist in the definition of program/project scope and objectives, involving relevant stakeholders and ensuring technical feasibility Ensure cross-project coordination and integration to achieve HR Technology and enterprise goals Meet budgetary objectives, adjust program, and project constraints based on financial analysis Coordinate with other departments to ensure all aspects of each project are compatible and will be responsible for identifying and requesting internal and external third parties/vendors resources as needed to fulfill project needs for the flawless execution of multiple projects Perform other duties as assigned
EDUCATION AND WORK EXPERIENCE
Bachelor's degree in Information Systems, Human Resources, Business Administration, or a related field PMP, PMI-ACP, DASM, or comparable Project Management certification preferred 7+ years of project and portfolio management experience in IT, including 10+ years in HRIT or HCM systems HCM implementation experience as a Project Manager with Oracle HCM Cloud, Workday, or other HCM applications Familiarity with AI technologies and enterprise data management practices is a plus Deep understanding of project management frameworks, tools, and best practices Familiarity with enterprise HR processes and HRIT landscape Strong stakeholder management and executive communication skills Proficiency in project and portfolio management tools (e.g., Smartsheet, MS Project, Jira, or similar) Adept at driving change, resolving conflicts, and influencing without direct authority Excellent client-facing and internal communication skills as well as written and verbal communication skills Ability to zoom out and see the big picture/vision and zoom in maintaining a high level of attention to detail and ability to multitask Proficient in Risk Management Exceptional negotiation skills and ability to manage costs Ability to absorb new ideas and concepts quickly Good analytical and problem-solving abilities Ability to present ideas in business-friendly and user-friendly language
JOB TITLE: SENIOR PROGRAM MANAGER, HR SYSTEMS & TEAM MEMBER EXPERIENCE PROCESS OPTIMIZATIONS JOB LOCATION: FORT LAUDERDALE, FL CLASSIFICATION: FULL TIME - EXEMPT - SALARIED REPORTS TO: DIRECTOR, HRIS Moss is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Moss
May 16, 2025