Endpoint Engineer

THE JOB:
The Endpoint Engineer is responsible for managing and optimizing the deployment, automation, and overall performance of digital workspace software and operating systems across the enterprise. This role supports the endpoint environment's health and stability, collaborating closely with cross-functional IT teams to align technology solutions with business objectives.

THE DAY-TO-DAY:

• Administer and maintain endpoint management tools such as MECM, Microsoft Intune, BeyondTrust, Apple Business Manager (ABM), JAMF, Patch My PC, MDT, Stratodesk, ensuring agent health and reliable software deployments.

• Support virtual desktop environments by packaging and publishing applications and managing endpoint integration.

• Develop and maintain technical documentation and knowledge base content to support endpoint and property technology teams.

• Assist in the development and maintenance of corporate OS images and create automation scripts for streamlined application deployment.

• Provide Tier 2 support for endpoint-related issues, collaborating with IT security, application support, and property operations teams for resolution.

• Participate in software metering, analyze usage data, and contribute to software standardization and lifecycle strategies.

• Collaborate with project management, architecture, application support, and development teams on IT projects and system upgrades.

• Stay current on endpoint technology trends and advise senior engineering staff on best practices and potential improvements.

THE IDEAL CANDIDATE:

• Bachelor's degree in Computer Science, Information Technology, or equivalent experience.

• 3+ years of IT experience with a focus on endpoint environments.

• 2+ years of hands-on experience with endpoint management tools and systems administration.