Manager - Business Systems

Michigan Technological University

United States, Michigan, Houghton

1400 Townsend Drive (Show on map)

May 16, 2025

Department: Information Technology

Summary	Michigan Tech IT develops and supports technology solutions that enable Michigan Tech's faculty, students, and staff to excel in teaching, learning, research, scholarship, and public service. We're committed to supporting all members of the Husky community. As a member of Information Technology, this position will assume a meaningful role implementing Data Governance initiatives, supervising a team of Business System Analysts while providing operational support for the core administrative systems. Operational support includes understanding the university business processes, documenting procedures, providing training, loading data, sending bulk email communications, writing reports, creating data visualizations and processing system access requests. You will become part of a culture that empowers employees, treats them with respect, and encourages innovation and open communication.
Responsibilities and Essential Duties	Supervisory responsibilities for a team of Business System and Intelligence Analysts Serve on the Data Stewardship Council and support the institution's pursuit of data governance Create and execute queries/reports/data visualizations using campus software reporting tools. Including but not limited to WebFOCUS and SQL. Generate bulk email communications Process data loads As new software is selected, assist in the application configuration/setup. Develop guidelines, test plans, training and documentation for supported software and associated business processes as needed. Review questions/issues with supported software and determine if the software is working as intended. Follow-up with the vendor and campus partners as needed. Assist in testing new releases Provide periodic support outside of regular business operating hours including evenings and weekends. Work independently and as part of a team Process access requests for core administrative systems Other duties as assigned. Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives. Apply safety-related knowledge, skills, and practices to everyday work.
Required Education, Certifications, Licensures	Bachelor's degree or equivalent experience from which comparable knowledge and abilities can be acquired.
Required Experience	* Minimum 4 years professional experience in an administrative application support role as a business systems analyst or similar responsibilities * Professional experience writing SQL * Relevant experience writing report
Desirable Education and/or Experience	* Experience supporting an ERP system * Experience working in higher education * Experience with Data Governance * Experience supervising people
Required Knowledge, Skills, and/or Abilities	* Excellent interpersonal skills related to complex IT topics * Ability to effectively communicate with technical and non-technical audiences at all levels of the organization through written and verbal communication with attention to detail * Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff. * Demonstrated commitment to contribute to a safe work environment.
Desirable Knowledge, Skills, and/or Abilities	Strong problem-solving skills
Work Environment and/or Physical Demands	WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate.
Required Training and Other Conditions of Employment	Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department. Required University Training: * Employee Safety Overview * Anti-Harassment, Discrimination, Retaliation Training * Annual Data Security Training * Annual Title IX Training Background Check: Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.
Full-Time Equivalent (FTE) % (1=100%)	1.00
FLSA Status	Exempt
Pay Rate/Salary	The salary range for this position is $80,000 - $90,000; However, the final salary will depend on experience and qualifications.
Title of Position Supervisor	Director, Enterprise Application Services
Posting Type	Internal & External Posting
Dependent on Funding	No
Special Instructions to Applicants (if applicable)	Please upload a resume, cover letter and three professional references no later than 11:55pm on May 26, 2025 to receive full ensured consideration.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Conditions of Employment:
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of your appointment, and maintain eligibility without sponsorship throughout your appointment.

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.

If you require any auxiliary aids, services, or accommodations during Michigan Tech's hiring process please notify the Human Resources office at 906-487-2280 or hr-help@mtu.edu.