Director, Syndicated Healthcare Market Research

What Makes This Role Important at Ipsos?

As a Director, Global Syndicated Healthcare you are passionate about leading healthcare studies and enabling clients to make confident business decisions, this is your opportunity to bring your curiosity and leadership skills to help us grow further and develop our business.

The Director role is crucial as it operates at a senior level within our team. As a Therapy Co-Lead, you will oversee the entire research lifecycle and drive business growth. People who are strategic thinkers, excellent communicators, and natural leaders will thrive in this position.

What You Can Expect To Be Doing

Ipsos' Global Syndicated Healthcare Services produces the Global Therapy Monitor, a leading syndicated research study, providing real-world patient data combined with healthcare professional perspectives across over 30 common and rare diseases globally. Our additional syndicated research offerings, many built upon the Therapy Monitor framework, explore pharmaceutical promotional impact, patient experiences within specific disease areas, and key healthcare trends.

Client Communication

• Take the lead on day-to-day client communication and be responsible for client deliverables and report presentations
• Coordinate individual project timelines with team schedules, proactively preventing potential delays
• Demonstrate therapy area expertise and use it to identify value-add analysis to answer clients' research needs
• Utilize a Client-First approach at every touchpoint to frame our studies as a solution to solve specific client needs

Study Management

• Design new studies, questions, and analyses to meet client needs
• Oversee and be responsible for running studies, ensuring global consistency, liaising with Project Control, and meeting deadlines
• Lead the preparation of report templates and manage/run complex analysis
• Write reports that answer the client's objectives, interrogating data and distinguishing trends, preparing insightful reports that tell the story of the research in a succinct and logical flow

Business Development

• Support the P&L lead in responding to RFPs, writing proposals, and creating initial costings
• Interact with clients to understand business challenges and knowledge gaps to seek opportunities for business expansion
• Create marketing materials and thought leadership with the support of the P&L lead
• Proactively contact clients and prospects to anticipate their needs and position our studies as a solution

Team Development

• Identify what support is needed to meet deadlines, ensuring the team knows what they are doing and when
• Act as a people manager or mentor for at least one junior member of the team, fostering a collaborative team environment
• Support the P&L in ensuring all client/project documentation follows internal and external compliance regulations

What Do You Need To Bring With You?

• 5+ years of experience in healthcare market research
• Strong leadership and mentoring abilities, with experience in developing team members' skills
• Expert knowledge in specific therapy areas, with the ability to apply this expertise to client needs
• Advanced proficiency with MS Office Suite, IBM SPSS, and Tableau
• Experience in using Generative AI to improve productivity and client impact throughout the research process
• Excellent written and oral communication skills with well-developed interpersonal and presentation skills
• Strong analytical and problem-solving skills, with the ability to generate informed and incisive recommendations from data
• Ability to manage multiple complex projects simultaneously and work within tight deadlines
• Strategic thinking and business development acumen
• Strong client relationship management skills
• Highly motivated, proactive self-starter with the ability to work independently and lead teams
• Excellent time management, prioritization, and organizational skills

NOTE: This role will require you to work Eastern Time hours.

If you don't meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you're applying to!

In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $100,000-$125,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.

What's in it for you:

At Ipsos you'll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

To find out more about all the great reasons to work at Ipsos, how we're making an impact around the world, and more about our benefits and employee programs, please visit:
Why Work at Ipsos | US

Commitment to Diversity

Ipsos recognizes the necessity of building an inclusive culture that values each employee's individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos' diverse employees who compile and analyze this data-they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

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