Manager Technical Training

Power up a career with us.Ourpeopleare our greatest investments.

Be the light tohelp uskeep our customers connected.If you are interested in a career and not just a position,Tampa Electricis the place to be!Tampa Electric offers competitive pay, acomprehensivebenefitspackageand opportunities for growth and development in a friendly and professional work environment.We embrace diversity and the inclusion of all. We believe our differences, unique perspectives and talents are our strengths and integral to the success of our company.

We're honored to serve approximately 780,000 customers across West Central Floridaand safely providethem with clean, affordable and reliable electricity. We've been doing it formore than 100 years, and there's so much more ahead.

Join our team of energy experts as we build on that legacy through innovation, continued solar investments, cost-effective and sustainable energy solutionsallwhile keepingtop-notchcustomer service at the center of all we do.

Tampa Electricis a subsidiary of Emera Inc., a family of energy companies which alsoincludes TECO Peoples Gas and New Mexico Gas Company. Emera provides energy to residential and commercial customers in the United States, Canada, and the Caribbean, with career opportunities available inall ofthese locations.

The Mgr Skills Training Center will manage Electric Delivery learning operations including curriculums, curriculum development, and training records. Provide oversight of Skills Training Center Facility and training yard, managing resource utilization, schedule, and planning. Partner with internal stakeholders (HR, etc.) to ensure Electric Delivery learning needs are integrated into the learning management system as needed. Manage and lead a team of trainers and supporting team members responsible for Electric Delivery training.

PRIMARY DUTIES AND RESPONSIBILITIES

1. Management of Electric Delivery Learning Needs

• Responsible for the planning, development, delivery, and evaluation of team member skills training and assessment for all Electric Delivery (ED) operating areas utilizing a structured digital and hands on Learning Management System. Ensure that Electric Delivery team members have the necessary training and skills to perform tasks in Electric Delivery in a safe and effective manner.
• Responsible for facilitating all ED training evaluations (craft training) and related documentation for craft positions.
• Responsible for ensuring any updated safe work practices (SWP) and/or programs are immediately updated within any applicable curriculum.
• Consult with subject matter experts (SME) to develop new training curriculums for Electric Delivery areas to include but not limited to Lighting, Meter Operations, Telecom, Garage Mechanics, DDTs and to support specific project training needs such as: training on new equipment, materials, tools and technology.
• Provide overall governance, establish and conduct annual and routine training reviews and audits ensuring training adherence, relevancy, and accuracy. Responsible for all tracking and documentation of training provided to Electric Delivery team members.

2. Provide oversight and direction of the Skills Training Center operations and team

• Provide oversight and management of the Skills Training Center building and training yard utilization and onsite classroom/training scheduling for all of ED training needs.
• Manage and lead a team of trainers and supporting team members responsible for Electric Delivery training.
• Oversee Skills Training Center activities to ensure that proper tools, equipment, and techniques are used, inspected, and maintained to perform work in an efficient and safe manner. Enforce all safe work practice policies.

3. Provide oversight of community partnerships in collaboration with internal stakeholders

• Responsible for communications with applicable community partnership to include Hillsborough Community College regarding TECO supported programs (Electric Delivery focus). Responsible for Florida Department of Education to maintain accreditation and department of Veterans Affairs for VA benefits.

SUPERVISION

Direct:Supervisor Technical Training

Indirect:Technical Trainers and administrative support. Contracted trainers, IT support, and subject matter experts.

QUALIFICATIONS

Education

Required: Bachelor's degree in related field from an accredited college/university. In lieu of a Bachelors degree an additional 4 years of experience may be considered.

Related Experience

Required: 8 years of direct experience in Training, Leadership Development, or Education role and 3 years of experience in training development roles.

Preferred: 2 years Instructional Program development experience in a utility operations environment. Experience with planning, developing, and applying training needs analyses or assessments.

Supervisory Experience:

Required: 3 years supervisory/people leadership experience.

Knowledge/Skills/Abilities

Required: Excellent organizational and collaboration skills, training management expertise and the ability to work with all levels of management. Proven proficient technical and leadership skills are required. Experience working within and across a variety of platforms and technologies, including a learning management system.

WORKING CONDITIONS

Occasional weekend and required storm response support. Working conditions are both indoors & outdoors in varying weather conditions.

PHYSICAL DEMANDS/REQUIREMENTS

Must be able to walk, stand or sit for extended periods of time. Must be able to wear appropriate personal protective equipment for work assigned.

TECO offers a competitive Benefits package!!

Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!

STORM DUTY REQUIREMENTS....Please make sure to read below!!! Responding to stormswill beconsidered a condition of employment.

TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

TECO Energy is proud to be an Equal Opportunity Employer.

TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.

Pay Transparency Non-Discrimination Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

ADA policy

It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.

Application accommodations

Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.

Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.