FLS Technician - Service

JOB SUMMARY: The purpose of the Fire Suppression Technician is to provide installation, inspection, service and/or repair of Fire Extinguishers and any Pre-Engineered Suppression Systems and/or Fire Alarm & Security system with minimal supervision. ESSENTIAL JOB DUTIES: Use required tools and test equipment such as power machines groovers, cutters, band saw, lifts, etc. to repair or replace fire extinguishers, pre-engineered systems, and/or fire alarm & security systems components. Comprehensive working knowledge of NFPA codes, standards, and systems such as all types of fire extinguishers, pre-engineered suppression systems and/or fire alarm & security systems. Troubleshoot and identify defective components of pre-engineered suppression systems. Repair or replace damaged components of pre-engineered suppression systems as well as fire extinguishers and/or fire alarm & security systems. Communicate with internal and external customers in a professional manner. Required to be punctual at work locations and complete scheduled projects in timely manner. Use Field Service Lightning to track work orders, materials needed, time on job, etc. Complete documentation on work orders. Understand and follow SFP's Safety program, SDS book, Hazardous communication program, policies and procedures. Participate in Toolbox talks. Employee must always know location all related safety documentation on each project. Ensure company provided vehicle is clean and maintained as required by company policies. Sprinkler Technicians will be placed in on-call status as required by location to handle emergency service requests. Periodically attend seminars or similar education/training sessions to stay abreast of latest technology, codes, and standards changes. Train service technician trainees in all applicable aspects of this job description. Communicate with internal and external customers in a professional manner. Other duties may be assigned. QUALIFICATIONS The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications. Education, Training, Certifications: HS Diploma or equivalent, required. Advanced technical school training or related work experience preferred. Current Fire Sprinkler License, required. Experience, Knowledge, Skill Requirements: 3-5 years' experience installing pipe systems and valves, required. 5+ years' experience, preferred. Must be able to work alone and as part of a team. Basic math skills, mechanical aptitude, problem solving skills, customer service skills, decision making skills, ability to multitask, ability to meet project schedules, ability to plan and organize, troubleshooting skills, and the ability to train other is required. Communication Skills: Must have the ability to effectively read, write and communicate in English with employees and customers. Systems and Software Skills: Ability to operate a computer, tablet and read electronic blueprints required. Experience with Salesforce and Microsoft Office is preferred. Other Qualifications: Valid driver's license with acceptable driving record required. Must be able to comply with SFP's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement PHYSICAL & WORK ENVIRONMENT REQUIREMENTS Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties. Physical Requirements: While performing the duties of this job, the employee is frequently required to bend, ascend, and descend step stools, ladders, and stairs, kneel, lift <50lbs, reach above and below shoulders, stand and walk for extended periods of time. Employees are required to see in color, close and far distances, peripheral, depth, and adjust focus. Employee will occasional be required to balance, crouch, drive, kneel, lift >50lbs, sit, stoop, twist, and work at heights. Work Environment: Frequent local travel and occasional regional and non-regional travel is required. Employees will frequently be required to work inside and outside in hot/cold temperatures and be exposed to loud noises, cramped quarters, dust, fumes, and odors, standing on hard surfaces, and electrical hazards frequently. Employees will occasionally be exposed to chemicals, moving machinery, uneven and slippery surfaces. Employees must consistently wear all appropriate personal protective equipment, as required by company safety policies. We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer. While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties, as necessary.