Director of Project Management

Classification: Exempt / Non-Bargaining

Position may be located remote. #LI-Remote

We are a high-growth fiber internet provider on a mission to be America's favorite fiber provider by delivering blazing-fast, reliable connectivity to communities long underserved by traditional broadband. As we grow rapidly, we are investing in the operational muscle and delivery capabilities needed to support our expansion. If you're passionate about cross-functional execution, structured delivery, and operational impact, we want to hear from you.

We are seeking a Director of Project Management to lead the planning and execution of strategic business initiatives across marketing, sales, customer experience, and service delivery. This role combines hands-on project management with cross-functional leadership that ensures high-priority initiatives are delivered on time, on budget, and with measurable business outcomes.

You will play a critical role in leading cross-functional efforts to bring strategies, programs, and products to market-working in partnership with Marketing, Product, Sales, and Customer Experience to ensure alignment, coordination, and execution readiness. You will also play a critical role in aligning (GTM) strategy, you will be a driving force in helping the business operationalize and scale it effectively.

Project & Portfolio Execution

• Personally manage high-impact, cross-functional projects from planning through delivery.
• Support execution of strategic initiatives across go-to-market programs, sales enablement, customer onboarding, and service delivery.
• Develop and manage detailed project plans, communication frameworks, and resource coordination across teams.
• Maintain visibility and reporting across the portfolio of strategic initiatives, escalating risks and enabling resolution.

Agile Transformation & Delivery Practices

• Champion the evolution from traditional project planning to more agile, adaptive approaches across business functions.
• Introduce and embed lightweight agile practices (e.g., sprints, stand-ups, retrospectives) where appropriate.
• Coordinate with Product and Technology teams to align on planning cycles and manage delivery dependencies.

Go-To-Market Support & Enablement

• Partner with cross-functional leaders to coordinate and support go-to-market efforts, including new market entries, product rollouts, and major campaigns.
• Facilitate GTM planning sessions, establish execution timelines, and track cross-functional readiness.
• Create consistent processes and forums to align stakeholders, identify blockers, and ensure launch milestones are met.
• Ensure that cross-functional teams are aligned on goals, deliverables, and timing, enabling smooth and effective launches.

Cross-Functional Collaboration

• Facilitate collaboration across key departments including Marketing, Sales, Field Operations, Customer Support, and Product.
• Lead recurring cross-functional touchpoints to ensure initiative clarity, momentum, and executive visibility.
• Translate strategic goals into clear, executable workstreams with defined owners and outcomes.
• Operational Excellence & Process Improvement
• Identify and improve inefficiencies in project execution, decision-making, and cross-functional workflows.
• Develop and scale consistent tools, templates, and reporting frameworks for initiative tracking and communication.
• Implement KPIs and feedback loops to improve execution speed, accountability, and overall delivery health.

• 8-10+ years of project or program management experience, preferably in high-growth, operationally complex businesses.
• Proven experience managing large-scale, cross-functional initiatives with diverse stakeholders.
• Experience supporting go-to-market initiatives, operational programs, or customer-facing change initiatives in a cross-functional setting.
• Strong influence and collaboration skills with experience working across Marketing, Product, and Sales organizations.
• Working knowledge of agile frameworks and the ability to tailor them to non-technical functions.
• Confident in facilitating meetings, aligning senior stakeholders, and navigating competing priorities.

Preferred Attributes

• Background in telecommunications, internet services, or other complex operational environments.
• Executive-level communication and presentation skills.
• Familiarity with tools like Asana, Smartsheet, or Jira; strong Excel and reporting skills.
• Highly self-directed, resourceful, and comfortable operating in fast-changing environments.

We are proud to offer a comprehensive and competitive benefits package:

• 401(k) matching
• Medical, Rx, Dental and Vision insurance
• Disability insurance
• Flexible spending account
• Health savings account
• Life insurance
• Tuition reimbursement
• Paid vacation and personal days
• Paid holidays
• Employee Assistance Program
• Annual bonus program to eligible employee's based upon organization performance

Pay range (commensurate with skills and experience): $91,766 - $138,960

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.