Premium Billing Supervisor

Group Health Cooperative of South Central Wisconsin. BETTER TOGETHER

This is a full-time position, requiring 40 hours per week, Monday to Friday from 8:00 AM to 5:00 PM, with an onsite requirement until after the initial evaluation period.

The Billing Supervisor is responsible for a variety of tasks within Premium Revenue Cycle, including monitoring accounts receivable reports, collaborating with the Premium Reconciliation Specialists to ensure account accuracy, preparing journal entries, balancing accounts related to Premium Revenue Cycle, reconciling EPIC with the accounting system, assisting with audits, maintaining policies and procedures, recommending process improvements, and testing system upgrades.

Additionally, the Billing Supervisor manages the Premium Reconciliation Team, overseeing workflow, projects, and objectives. This role serves as a resource for staff on department policies and procedures, addresses customer concerns as they arise, and participates in relevant organizational meetings.

GHC-SCW is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. In dedication to the health and well-being of our employees, we offer a comprehensive benefits package that includes health and dental insurance, along with paid short-term disability, long-term disability, and life insurance. Additional benefits include a flexible spending account, employee assistance programs, tuition reimbursement, pet insurance, eyewear discounts, and more. Check us out by clicking on Many Talents, One Mission! The Benefits of Working at GHC-SCW.

Job Specific Minimum Qualifications

1. High school graduate or equivalent with emphasis in business courses is required. Associate degree from an accredited technical college or school in accounting/business science, or related field preferred; or equivalent combination of education and/or experience.
2. At least three (3) years of experience in accounting assistance in an insurance or healthcare setting is required.
3. At least one (1) year of supervisory or team lead experience.
4. Knowledge of accounting and bookkeeping practices, procedures and regulations required.
5. Knowledge of mathematical, algebraic, and statistical concepts related to bookkeeping and accounting practices is required.
6. Knowledge of and ability to use computer software programs and systems including database, email, word processing, and MS Excel or other accounting spreadsheet software is required. Ability to use and or learn computer systems such as EPIC is required. Experience with EPIC required.
7. Demonstrated leadership experience.
8. Ability to train new and current staff is required.
9. Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
10. Ability to investigate and analyze information, draw conclusions, and resolve issues.
11. Ability to develop, plan, and implement short- and long- range goals.
12. Ability to ensure that the daily work of the team is completed. Ability to foster a cooperative work environment.
13. Ability to communicate with courtesy and tact is required.
14. Ability to recognize, identify, and report problems is required.
15. Ability to be flexible and be a team player is required.
16. Ability to type 30 wpm accurately is required. Ability to use a keyboard extensively is required.
17. Ability to enter data accurately is required.
18. Ability to file numerically and alphabetically is required.
19. Excellent verbal and written communication skills and strong customer service abilities are required.
20. Ability to communicate with vendors, members and GHC-SCW personnel in a professional manner is required. Ability to be culturally sensitive and work with diverse populations.
21. Ability to work independently is required.
22. Ability to organize a diverse workload under pressure is required.
23. Ability to work in office environment and sit at desk for up to 8 hours per day is required.
24. Ability to speak and listen in person and on the phone is required.
25. Ability to perform fingering and handling with one or both hands is required.
26. Ability to see mid, near, and far range is required.
27. Ability to sit, stand, kneel and lift intermittently is required.
28. Ability to maintain confidentiality is required. Ability to learn and/or knowledge of HIPAA requirements.

The incumbent knows and abides by all Group Health Cooperative of South-Central Wisconsin (GHC-SCW) organizational and departmental policies, sets personal standards and strives for high quality work in completing assignments, performs job duties in a timely manner, and represents the organization in a positive manner. The incumbent understands our Mission, Vision, and Common Values (stated below) and is committed to promote these values in behavior and attitude.

Our Mission Statement: We partner with members and the communities we serve to maximize health and well-being.

Our Vision: As a local, not-for-profit, member-owned Cooperative, we are the most trusted resource for lifelong health and well-being in the communities we serve.

Our Values

• We are a not-for-profit Cooperative
• We are member-centered
• We are equitable and inclusive
• We are quality-driven
• We are innovative
• We are community involved

We believe:

Healthcare is a human right.

In treating all people with dignity and respect.

There is strength in diversity.

Equity celebrates our humanity.

We are better together.

Group Health Cooperative of South Central Wisconsin is proud to be an equal opportunity employer. GHC-SCW considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.