Critical Facilities Engineer

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Transform at JLL with your leadership experience as a Critical Facility Engineer (CFE) on a technology client account! You will work as part of an engineering & facilities team at multi-million sq ft client portfolio with 6 Class A multi-story offices in the Domain supporting lab and data center spaces managed by JLL. This a is a client facing role that requires a well rounded engineering leader in a 24/7 critical operations.

Schedule: onsite, Mon-Fri 8:00 AM - 5:00 PM on-call and some off hours required
Location: North Austin, TX
Reports to: Sr. Facilities Manager
Additional Perks: company provided cell phone, laptop, cafeteria onsite, tools, & PPE, growing engineering team, place to learn with a variety of equipment and technology.

The CFE is responsible for mentoring the campus engineering team and supporting the Senior Facility Manager and Regional Engineering Manager in the safe, efficient operation of critical systems, including UPS systems, generators, water cooled HVAC, heat exchanger(s), process cooling and associated infrastructure, as well as specialized support for labs and data center operations. This role emphasizes the reliability and longevity of critical systems, compliance with safety and environmental standards, and minimizing operational disruptions. The Critical Facility Engineer will assist in protecting the value of the owner's assets and enhancing system performance, particularly in mission-critical environments.

• Act as a working supervisor by providing guidance and training during the day shift.
• Maintain, monitor, and perform preventive maintenance and continuous operation of all building systems including: fire/life safety, mechanical (HVAC, plumbing, controls), electrical (lighting, primary switch gear), and hot water systems; monitors operation, adjusts, and maintains refrigeration, chilled water, reverse osmosis system, air compressor systems, and air conditioning equipment; and ventilating and hot water heaters; pumps, valves, piping and filters; other mechanical and electrical equipment; record readings and make adjustments where necessary to ensure proper operation of equipment.
• Responsible for reporting any problems/malfunctions found while demonstrating the ability to analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required to schedule the maintenance.
• Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials. Maintains a clean and safe workplace.
• Responsible for overseeing the activities of contractors working within the building either as representatives of the building itself or clients operating within the buildings.
• Responsible for keeping records of buildings rounds and readings, all engineering logs and engineering data sheets.
• Responsible for informing contractors so that they are informed and knowledgeable with respects to the building's critical functions and the work they are to perform, including an incident contact response list.
• Responsible for understanding and complying with emergency escalation procedures.
• Ensure that the Critical Facility Work is a well-understood process among the building staff, engineers, tenants and contractors who perform work on the building's critical infrastructure.
• Ensure strict adherence to the Critical Awareness Process, Technical Bulletins, established engineering guidelines, processes, and procedures.
• Performs additional job duties as requested.

• High School diploma or GED equivalent or technical training/degree.
• Seven (7)+ years work experience in facilities operations, maintenance, and engineering preferred.
• Operating Engineer (BOC) or other applicable licenses is a plus, Universal CFC (EPA608) license, and an 01, 07, or 06A Electrical license is preferred.
• Performance goals to achieve 100% uptime and customer service level agreement (SLA) compliance.
• Provide engineering support for the development of complex utility/electrical/mechanical switching scripts and procedures (i.e. - Method of Procedures (MOPs), Emergency Operations Procedures (EOPs), Standard Operating Procedures (SOPs) and Change Management processes).
• Technical knowledge and understanding of critical environments, including R&D Facilities, production sites, HVAC, uninterruptable power supplies, computer room air conditioning, and associated infrastructure.
• Implementation and coordination of Preventative Maintenance Program as directed by the Engineering Manager.
• Reviewing engineering design and provide operational support associated with these technical areas in highly complex environments.
• Proficient in computer applications and software such as MS Office and email.
• Ability to think strategically and successfully articulate and communicate an effective vision for best in class performance of critical facilities.
• Ability to solve technical problems and deal with a variety of options in varying situations. Requires advanced analytical and quantitative skills.
• Ensure that all work management processes, programs, and requirements are well understood and followed at all times.
• Ensure that all personnel, vendors, and contractors fully understand the requirement for strict adherence to all critical awareness processes, programs, and protocols.
• Knowledge of energy management and sustainability programs, processes, procedures, and metrics.
• Assist with regulatory inspections Environmental audits, OSHA inspections, etc.
• Requires working knowledge and application of: Computerized Maintenance and Management Systems (CMMS), Building Automation Systems (BAS), Building Control Systems (Direct Digital Control (DDC))
• Ability to make effective presentations on relevant topics to employees, and/or management.
• Ability to follow Key Performance Indicator (KPI) metrics for the buildings under their responsibility.
• Dealing with client employees/tenants/groups within the critical facilities. Fielding complaints/concerns and passing on appropriately.
• Some local travel requirements.

Please submit your application with an updated resume, location, and contact information.

If you're a current JLL employee, please apply using the Internal Career Site. Have a Referral for this job? Log into Refer2JLL to submit them for the opportunity

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If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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