Senior Software Engineer - Site Reliability

At Workiva, we prioritize a customer-first philosophy in everything we do. As a Senior Software Engineer on our Site Reliability Engineering (SRE) team, you'll be designing and coding innovative solutions that elevate our solutions' reliability and performance.

While this role sits within the SRE team, we're specifically looking for a traditional software engineer with strong application development experience. You'll complement our existing SRE expertise by bringing a product-engineering lens to reliability challenges-especially in areas like user-facing tooling, browser telemetry, and internal UX.

You'll join a team focused on empowering developers across the organization. Instead of managing tickets, our SRE team builds tools, frameworks, and systems that enable product teams to own their services in production-making the right choice the easy choice.

What You'll Do

• Communicate across technical and non-technical stakeholders, helping drive adoption of reliability tooling and practices

• Create solutions and guidance for improved reliability by collaborating directly with engineering teams, focusing on actual pain points

• Build internal tooling to empower teams to monitor and improve the reliability of user experiences, services, and data workflows

• Lead design and development of observability and resiliency features using modern frontend and backend technologies

• Contribute to Workiva's infrastructure through automation, telemetry, and architectural improvements

• Participate in on-call rotations (with strong tooling support) to ensure production systems are operating effectively

Our Tech Stack

• Frontend: TypeScript, React, microfrontends and legacy Dart

• Backend & Infrastructure: Go, Python, Java; Kubernetes on AWS

• Data: Kafka, Snowflake, MySQL, PostgreSQL

• Observability: OpenTelemetry libraries and Opentelemetry collector

• Tooling & Platforms: Git, GitHub, Docker, NGINX, K8s Operators, Terraform

How We Work

• Favor written documentation - so we don't forget what we've done

• Willing to try new things and commit to trial periods

• Small, steady improvements > risky overhauls

• Encourage healthy, constructive feedback

• Empathic to the rest of the organization

What You'll Need

Required Qualifications

• Undergraduate Degree or equivalent combination of education and experience in a related field

• 4+ years of experience in software engineering, site reliability, or other relevant experience

Preferred Qualifications

• Experience with technologies similar to our current technical environment

• Experience with UI developments (Typescript, React, microfrontends, etc), specifically browser telemetry or user experience reliability

• Experience with chaos testing, load testing or any other kind of production testing

• Excellent verbal, written, and interpersonal communication skills

• Self-motivated with a strong propensity for action, results and continuous improvement

• Ability to thrive in high-energy, fast paced, rapidly changing environments

• Exceptional organizational skills with the ability to multitask and manage multiple processes, programs, and procedures simultaneously while working under pressure to meet deadlines

Working Conditions & Physical Requirements

• Reliable internet access for any period of time working remotely

• Minimal travel required

How You'll Be Rewarded

A discretionary bonus typically paid annually

Restricted Stock Units granted at time of hire

401(k) match and comprehensive employee benefits package

The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.

Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.We strongly encourage and welcome people from historically marginalized groups to apply.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com.

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.