Product Designer III

Summary:

Join our Servicing Design Team as an essential member, where you will create and maintain tools that our Client Service Representatives in the Home Office rely on as well as other integrated and connecting experiences. You will work closely with a committed team of designers, product managers, and engineers to update and improve the key areas of the servicing tooling and experience.

Primary Duties & Responsibilities:

• Analyze complex features and flows, balance user needs and business needs, and find solutions that make the complex feel simple
• Lead the creation thoughtful journey maps, user flows, sitemaps, wireframes, and prototypes
• Follow an iterative, evidence-based design process, prototype, define experiments, and validate design ideas
• Produce work that follows UX best practices, internal guidelines, and also brings fresh ideas to the table
• Understand how to leverage qualitative and quantitative research insights to inform design decisions, and how to design an MVP with a longer-term vision in mind
• Collaborate with other designers, product, and engineering partners, to deliver impactful work to users
• Juggle multiple projects with varied, scope, complexity, and timelines simultaneously

Qualifications:

• A track record of delivering impactful design solutions and a history of successful collaboration with product and engineering partners in an agile product delivery organization
• Bachelor's degree in User Experience Design, Graphic Design or related field and/or equivalent professional experience
• 3 - 6 years as a product designer with a strong track record of crafting user interfaces that engage and delight users
• A self-starter who is user-focused, detailed, and solutions-oriented
• Curiosity to understand the user
• *Effective communicator of the user's perspective throughout the design process
• An understanding that UX is more than just UI, but includes all user-centered design activities from research, concepting, flows, sitemaps wireframes, prototypes, annotations, and more
• Working knowledge of Figma and other design and prototyping tools to get the job done
• An effective online portfolio available for viewing
• Basic knowledge of the fundamentals of user-centered design, visual design, brand development, and how products are put together

#LI-Hybrid

Compensation Range:

Pay Range - End:

We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups