HME Liaison - Reparatory Assistant DC

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One organization with Countless Opportunities.

When you join Johns Hopkins Community Health, you join a culture that values working collaboratively with others who are at the top of their discipline. Johns Hopkins Community Health's mission to provide integrated and high-quality, individualized care to patients and families in the home and community has never been more important.

Summary

The Respiratory/HME Liaison Assistant supports all aspects of Johns Hopkins Community Health's (JHCH) home care coordination. This role requires a strong understanding of home care products and services, as well as available community resources. The Liaison serves as a key resource for hospital staff during home care planning, helping ensure seamless continuity of care for patients referred for respiratory and HME (Home Medical Equipment) services.

Responsibilities include equipment distribution, patient education on proper use, and support for reimbursement processes. The Liaison excels in interviewing, demonstrates diplomacy in interactions, and possesses in-depth knowledge of community-based services to help sustain and grow programs within assigned facilities.

Knowledge and Skills

The ideal candidate will have a solid understanding of medical terminology and be well-versed in agency policies, federal and state regulations, and third-party reimbursement procedures related to Durable Medical Equipment (DME). They should bring strong interpersonal, organizational, and communication skills-both written and verbal-and be capable of working independently in dynamic or unstructured settings. A commitment to delivering exceptional customer service to patients, hospital staff, and external partners is essential. The role also requires flexibility and reliability in traveling between inpatient and outpatient hospital locations.

Key strengths include:

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  Proficiency in medical terminology and regulatory knowledge related to DME

  
  
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  Strong multitasking ability in fast-paced environments

  
  
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  Effective collaboration and customer service across clinical and community settings

  
  

Education:

High School Diploma or Equivalent

Experience

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  One to two years of data entry experience required

  
  
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  One to two years of customer service experience in a healthcare setting is preferred

  
  

Our Benefit Package is designed to support the well-being and financial security of our employees and includes:

• Full medical, dental, and vision plans,
• Retirement plans,
• Paid time off (PTO),
• Tuition reimbursement for you and your dependents,
• Tell a friend and get paid! Ask about our Employee Referral Program Bonus!
• And more!

Salary Range: Minimum 18.00/hour - Maximum 26.94/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.