Frontend Engineer, Liferay/Customer Support

Who We Are

Known for being a Best Place to Work and a People First company, IronArch Technology is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in providing innovative solutions and world class services to Federal Government clients.

Our employees have voted us as a 'Best Place to Work' 8 times and we are an INC 5000 recipient for being one of the fastest growing businesses in the United States.

Our Values: People First, Servant Leadership, Deliver and Inspire Excellence, Do the right thing!

What You'll Do

This role will primarily provide production triage support for all applications included in the scope of this project, and secondarily serve as an individual contributor to support multiple teams building user-facing features on web and mobile platforms. Though anticipated to be infrequent, 24/7 on-call emergency support, including weekends and holidays, may be required. This role will partner closely with the team Engineering Lead to implement standards and best practices.

Primary Expectations

• Experience working in agile software development on a cross-functional team
• Able to navigate ambiguous requirements and environments to support delivery
• Support the development and communication of milestones and delivers upon their area of expertise
• Actively participate in conversations and planning sessions with team members and stakeholders
• Willingness to partner with senior practitioners, and be receptive to mentorship
• Able to identify risks and communicate to leadership, provides recommendations to mitigate identified risks
• Strong verbal and written communication skills directed at both technical and non-technical audiences as well as stakeholder engagement
• Meet customer expectations

• Bachelor's degree and at least 5 years of engineering experience, demonstrating in-depth knowledge in at least one frontend technology stack
• Experience with legacy Liferay or Liferay Digital Experience Platform (DXP)
• Experience with Java web development
• Experience troubleshooting complex technical product-related issues
• Public Trust Clearance

Preferred qualifications

• Experience managing tracking systems of incident logs and conveying user feedback to teams responsible for product development

#LI-remote

Why IronArch Technology?

• Awarded Best Place to Work 8 times!
• Competitive compensation and market-leading bonus opportunities
• Medical, dental and vision benefits where a significant portion of the premium is subsidized by IronArch. For qualifying high-deductible health plans, IronArch also contributes towards a Health Reimbursement Account to cover eligible medical expenses
• Company-provided healthcare concierge assistance to help explain your coverage in plain language; help you find, choose, and schedule quality care; and address billing, benefit, or claims concerns, potentially saving hours of your time
• 401(k) retirement plan where the company contributes dollar for dollar up to 3 percent, and 50 cents on the dollar for the 4th and 5th percent with immediate entry and immediate vesting
• 20 days of PTO accumulated per calendar year
• 11 paid holidays
• Bereavement, jury duty, parental (maternity/paternity/adoption), and military leaves
• Sabbatical programs
• Company-paid short- and long-term disability
• Company-paid life insurance
• Voluntary life, accidental and indemnity income replacement benefits
• Professional development reimbursement
• Health club reimbursement
• Matching donation program and annual philanthropic activities
• Pet insurance
• And more!

Apply today to learn why IronArch Technology has been recognized as "Best Place to Work" for 8 years!

IronArch Technology is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.