New 
Senior Systems Engineer (Collaboration Systems)
 Delta Dental of California | |
$92,500 - $200,400
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dental insurance, paid time off, paid holidays, tuition reimbursement, 401(k), employee discount
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 United States, Georgia, Alpharetta | |
 May 09, 2025 | |
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JOB DESCRIPTION
**This hybrid role requires working onsite 1-2 days per week at one of our offices in Rancho Cordova, CA, Alpharetta, GA or Camp Hill, PA.** The Senior Systems Engineer (Collaboration Platforms) is a business-facing and customer-centric technology professional responsible for the delivery and continuous improvement of the collaboration systems and technologies that our employees use to connect, communicate, and collaborate. This individual is responsible for managing and administering Microsoft Teams, more than 100 Teams Room Systems nationwide, Zoom Video Services, approximately 30 Zoom Room Systems across the country, and Miro. They support both cloud services and in-room video conferencing technologies, as well as provide end-user support and training. This role is also responsible for the technical direction, simplification, and standardization of our conference room and video conferencing technologies. Additionally, this person will co-administer Exchange Online and SharePoint Online, provide customer support, and resolve requests and incidents related to these technologies. They will also support various Microsoft 365 tools, including but not limited to OneDrive, Copilot, and the Microsoft Power Platform. The ideal candidate has exceptional end-user support experience, delivers hands-on training and technology demonstrations, develops and delivers how-to guides, hosts virtual informational webinars, and helps employees maximize the effectiveness of using our collaboration and communication tools. The candidate will work in a collaborative, team-based environment and will partner with a diverse group of Delta Dental technicians, project managers, senior leaders, and vendor partners to support ongoing operational requirements. The successful candidate will be proactive, motivated, and understand the critical business reliance on collaboration, communication, and messaging platforms within the organization. They will possess outstanding communication skills (technical, administrative, oral, and written) and thrive in a fast-paced, business-driven environment focused on quality service delivery and a seamless user experience. RESPONSIBILITIES
QUALIFICATIONS Minimum Qualifications
Additional Experience
Knowledge, Skills, Abilities
Base Pay Information The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. Pay Grade 22. $92,500 - $200,400 ADDITIONAL INFORMATION Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
Fair Chance Ordinances and Criminal Background Considerations This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A. Important Work Authorization Information Please note, Delta Dental will not sponsor applicants for work visas for this position. #LI-Hybrid ABOUT THE TEAM At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all. We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie. Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us! Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands. The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company. Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies. Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time. Proof of eligibility to work in the United States must be provided if selected for hire. *Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York If You Are A Current Employee Click Here To Apply | |