Manager, Headcount Planning & Operations

As part of Okta's Go-To-Market Strategy & Operations group, the Strategic Planning team dedicates their focus on Go-To-Market (GTM) Planning while also driving insight and scale within the field organization. We oversee the Long Range Plan, headcount management and operations, and segmentation strategy which enable our leaders to make data-driven decisions, and lay the groundwork for an integrated financial and operational plan.

The Manager, Headcount Planning & Operations will be close to the company's most critical GTM headcount plans and develop a keen understanding of how Okta operates. In this role, you'll transform complex datasets into structured analyses and turn insights into action by building tools and processes that help determine the trajectory of Okta's rocket ship. You'll partner with a diverse group of functional teams such as Field Operations, HR, FP&A, Recruiting, and Business Technology to ensure alignment with our go-to-market plans and processes.

Job Duties & Responsibilities:

• Lead the GTM headcount Engine in Anaplan: Manage the vital reporting and planning processes that serve as the source of truth for headcount data across HR, FP&A, and Ops teams
• Drive key workstreams to deliver org designs and capacity plans during the annual planning cycle
• Become an expert in how our headcount data is captured, how it ties to underlying business processes, and how it impacts key metrics and reports. Help codify our metrics and data dictionary while also enabling GTM and cross-functional teams on standard reports.
• Identify operational gaps in our reporting capabilities and/or inefficiencies in the planning process. Work with the Business Technology teams to build scalable solutions.
• Enable reporting, access, and visibility across all systems
• Design and drive standardized processes to support headcount management across GTM, and seamless handoff between cross-functional teams.
• Own centralized global sales hierarchy and related components that enable visibility, access, and reporting across systems throughout the year and during planning.

Required Skills & Qualifications:

• 4-6+ years working in an operational and analytical capacity, with at least 3 years in Sales Operations or FP&A.
• Experience with Anaplan or other planning tools is preferred
• Experience working cross-functionally across a diverse range of teams and levels
• Excellent quantitative and MS Excel skills (i.e. sumifs, index/match and vlookup, table formulas).
• Excellent written and verbal communication skills.
• Self-motivation, with the desire and capacity to work both independently and collaboratively.

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