New

Associate Inside Sales Representative

Central Garden & Pet
vision insurance, parental leave, sick time, 401(k)
United States, Texas, Dallas
May 08, 2025
Description Do you love developing customer relationships over the telephone? Are you passionate about pets and interested in growing in the pet sales industry? Our Pet Segment is searching for an Associate Inside Sales Representative based out of our Dallas, TX or Tampa, FL locations. This position is responsible for supporting the sales team by generating leads, assisting with customer inquiries, and processing orders. This entry-level position offers an excellent opportunity to learn the fundamentals of sales and customer relationship management in the pet supply industry. The role requires a proactive attitude, attention to detail, and a desire to grow within the company. This role focuses on providing the foundational skills needed for a career in inside sales, with the opportunity to learn and grow in the pet supply industry. MEASURES OF SUCCESS Identify and research potential customers using online tools, databases, and industry networks. Assist in cold calling, emailing, and outreach efforts to generate new sales leads. Overcome technical and business objections of existing and prospective customers. Respond to customer inquiries via phone, email, and chat, providing information on products, pricing, and availability. Ability to build knowledge and make suggestions to the customer. Assist in processing customer orders and ensuring timely and accurate order fulfillment. Follow up on pending orders and shipments. Emphasize salable features, quotes prices and credit terms, and prepares sales orders for direct orders obtained. Develop a working knowledge of the company's product portfolio, learning the key features and benefits of each product category. Identify opportunities to suggest additional products or upgrades to customers based on their needs and preferences. Collaborate with various departments, such as customer service, A/R and logistics, to ensure smooth communication and resolution of customer issues. IDEAL CANDIDATE ATTRIBUTES Bachelor's degree or equivalent in business, marketing, communications, or a related field preferred, but not required. 1-2 years of experience in a sales, customer service, or related field preferred, but entry-level candidates with strong potential are encouraged to apply. Previous experience with MS Office Suite (Word, Excel, Outlook). Comfortable with technology and able to quickly learn new software and order processing systems. Excellent customer service skills and a willingness to assist with any customer needs. A passion or familiarity with the pet industry, a plus. A self-starter with a positive attitude, eager to learn and grow in the sales profession. Strong verbal and written communication skills. Ability to manage time effectively, prioritize, and multitask in a fast-paced environment. WORKING CONDITIONS Office environment with low noise level; the employee is frequently required to sit and talk or hear; work for long periods of time with a computer keyboard, mouse, and phone. POSITION INFORMATION This position pays $15.00 per hour depending on experience BENEFITS PACKAGE & EMPLOYEE PROGRAMS Competitive wage and commission structure. Comprehensive Medical, Dental, and Vision Insurance. Free Life and Disability Insurance. Health and Dependent Care Flexible Spending Accounts. 401k with 3% company match and annual employer discretionary contribution. Paid vacation, holidays and sick time. Employee Assistance Program. Access to thousands of free online courses. Discounts on cell phones, movie tickets, gym memberships, and more! Education Assistance (both college degrees and professional certifications). Referral Program with cash bonus. Access to on-demand pay. Paid parental leave. Employee purchase discounts on pet supplies. Central Garden & Pet Company (NASDAQ: CENT) (NASDAQ: CENTA) understands that home is central to life and has proudly nurtured happy and healthy homes for over 40 years. With fiscal 2023 net sales of $3.3 billion, Central is on a mission to lead the future of the Pet and Garden industries. The Company's innovative and trusted products are dedicated to helping lawns grow greener, gardens bloom bigger, pets live healthier and communities grow stronger. Central is home to a leading portfolio of more than 65 high-quality brands including Amdro, Aqueon, Cadet, Farnam, Ferry-Morse, Four Paws, Kaytee, K&H, Nylabone and Pennington, strong manufacturing and distribution capabilities and a passionate, entrepreneurial growth culture. Central is based in Walnut Creek, California and has 6,700 employees across North America and Europe. Visit www.central.com to learn more. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.