Claim Team Manager - Property Field Inspection

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Team Managers are committed to leading and developing our employees to ensure they provide the best service for our customers. This includes:

• First-line management of assigned Claim personnel, which includes hiring, training, coaching, performance management and salary activities
• Review and control of the operation's claim activities including investigations, claim payments, and adjustment expense payments
• Coordinating, communicating, and implementing new Company programs, policies, practices, and procedures
• Ensuring compliance with company procedures, applicable federal/state laws, and legal requirements
• Promoting development of employees within an inclusive environment

Where You'll Work:

This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Candidates may be asked to work outside of their assigned territory as business needs dictates.

This position is located in Cincinnati, OH and responsible for leading a team who services these zip codes: 43316
43402 43403 43406 43407 43408 43410 43412 43413 43416 43420 43430 43431 43432 43433 43434 43435 43436 43437 43438 43439 43440 43442 43443 43445 43446 43447 43449 43450 43451 43452 43456 43457 43458 43460 43462 43463 43464 43465 43466 43467 43468 43469 43501 43502 43504 43505 43506 43510 43511 43512 43515 43516 43517 43518 43519 43521 43522 43524 43525 43526 43527 43528 43529 43531 43532 43533 43534 43535
43536 43537 43540 43541 43542 43543 43545 43547 43548 43549 43551 43553 43554 43555 43556 43557 43558 43560 43565 43566 43567 43569 43570 43571 43604 43605 43606 43607 43608 43609 43610 43611 43612 43613 43614 43615 43616 43617 43619 43620 43623 44003 44004 44010 44021 44022 44023 44024 44026 44030 44032 44040 44041 44045 44046 44047 44048 44057 44060 44062 44064 44065 44068 44072 44076 44077 44081 44082 44084 44085 44086 44087 44092 44093 44094 44095 44099 44110 44117 44119 44122 44123 44124 44132 44139
44143 44201 44202 44231 44234 44241 44255 44260 44265 44266 44272 44285 44288 44401 44402 44403 44404 44410 44411 44412 44417 44418 44420 44425 44428 44429 44430 44437 44438 44440 44444 44446 44450 44451
44470 44473 44481 44482 44483 44484 44485 44491 44504 44505 44509 44510 44802 44804 44807 44809 44811
44814 44815 44817 44824 44825 44826 44828 44830 44836 44837 44839 44841 44846 44847 44850 44853 44855
44857 44861 44865 44867 44870 44878 44890 45808 45813 45814 45816 45817 45821 45827 45830 45831 45832
45833 45840 45841 45843 45844 45849 45851 45853 45855 45856 45858 45861 45863 45864 45868 45872 45873
45875 45876 45877 45879 45880 45881 45886 45889 45890 45893 45897

Competitive candidates should reside within a commutable distance of this territory.

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.

Competitive candidates must demonstrate the following:

• Effective written and verbal communication skills
• Demonstrated leadership behaviors
  
  • Promote and maintain a relentless focus on the customer when making decisions
  • Candidly assess our environment and tackle challenges head-on
  • Inspire and energize people to understand and achieve common goals
• Physical agility to allow for: frequent lifting, carrying, and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
• May be required to complete Rope and Harness Safety Training
• A valid driver's license is required

Preferred:

• Bachelor's degree in a related field of equivalent work experience
• Claims operations and/or call center experience
• Prior leadership experience
• Experience with Xactimate, XactContents

Additional Details:

• Employees must successfully complete all required training, including applicable licensing exam(s), MVRs and background checks required of various state(s)

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

• Potential starting salary range: $104,000.00-139,500.00
• Starting salary will be based on skills, background, and experience
• High end of the range limited to applicants with significant relevant experience
• Potential yearly incentive pay up to 24% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

PI270532013