Technical Account Manager- Guyana

Technical Account Manager- Rotation in Guyana

Are you an experienced Customer Service Oriented Engineer looking for a new opportunity?

Would you like the opportunity to further develop your career with a global energy technology company?

Join our Service Engineering Team!

At Baker Hughes our purpose is clear. We take energy forward making it safer, cleaner and more efficient for people and the planet. Our IET team provides industry-leading products and services that optimize the extraction, production and processing of energy. As a team with integrity, we create value with impactful decisions by effectively connecting ideas and people. We champion entrepreneurial culture to unlock full potential by bringing energy to the world.

Partner with the best

This Technical Manager will be the Baker Hughes Service Engineering Lead for a customer site based Guyana on a monthly rotational basis. The primary responsibilities will be managing process and technologies, specifically gas turbine, centrifugal compressors, and steam turbines, and HV electrical equipment for customer projects.

As a Technical Account Manager, you will be responsible for:

• Supporting Guyana customer's installed base of gas turbines and compressors including activities such as customer issue resolution, product bulletin implementation, monitoring and diagnostics, and fleet management.
• Conducting Outage Management: support customer outage planning and preparation and fast issue resolution during outage execution
• Leading the technical communication for technical investigations/ RCA, collaborate with global experts to optimize customer equipment Reliability and Availability, and manage critical KPIs.
• Presenting projects plans, technical roadmaps, risks and recommendations to senior business leaders within technical space and occasionally to senior leaders in partner technical teams
• Communicating solutions across the own function and with cross-functional partner organizations

Fuel your passion

To be successful in this role you will:

• Have a Bachelor degree in Engineering or 10+ yrs of professional experience
• Have 5+yrs of experience with project or contract performance management
• Have design engineering, repair development, and/or field service of rotary machines including gas turbines
• Have impressive interpersonal and leadership skills and the ability to influence others and lead small teams and coordinate several projects simultaneously
• Possess effective problem identification and solution skills, as well as analytical and organizational ability
• Able to work at a customer facility in Guyana on a rotational basis

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working rotational schedule of approx 1 month onsite in Guyana office location - and then 1 month work from home office

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Education Assistance
• Generous Parental Leave
• Mental Health resources
• Dependent Care
• Additional elected or voluntary benefit