WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARY
UT Southwestern Medical Center and the Revenue Cycle team are excited to announce a new opportunity for the role of Payment Specialist II. Works under general supervision to research, investigate and post payments to patient, company, suspense and pending accounts. The Payment Specialist II is responsible for managing and processing a wide range of financial transactions with a high degree of accuracy and efficiency. This role requires strong analytical skills, attention to detail, and a thorough understanding of payment posting, PLBs, and work ques. The Payment Specialist II serves as a key point of contact for internal departments, resolving payment discrepancies, reconciling accounts, and ensuring compliance with company policies.
If you're someone who thrives in a focused, organized setting and enjoys working behind the scenes to keep things running smoothly, we'd love to hear from you!
Work Shift
Shift: 8-hour flex scheduled shift, Monday thru Friday. Must begin by 9am each workday.
Work From Home (WFH) This is a potential work from home position. Applicant must live within the State of Texas. Additional details will be discussed during the interview process.
BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
- PPO medical plan, available day one at no cost for full-time employee-only coverage
- 100% coverage for preventive healthcare-no copay
- Paid Time Off, available day one
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
- Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATION
Required
- Education
High School Diploma or equivalent
- Experience
4 years hospital/medical office payment posting or bookkeeping experience.
JOB DUTIES
- Posts payments received from insurance companies, Medicare, Medicaid, direct patient payments, etc. to invoices which may involve: contacting insurance companies, patients and/or other insurance carriers to resolve questions to which invoice payments should be posted.
- Updates Financial Status Classification (FSC) of patients, prepares journal vouchers and generates invoices.
- Analyzes automatic processes for correctness and posts all edits and rejects as required. Posts rejected and pre-post edits manually for payments received electronically with knowledge of electronic positing and reconciliation process.
- Research problem accounts in order to properly post payments. Elevates appropriate positing issues to management.
- Balances all batches and resolves discrepancies.
- Investigates and resolves unidentified transactions no later than the fifth day of the following month in which they are received, according to departmental procedures.
- Investigates and resolves reactivated account transactions no later than two business days from the date in which they are received, according to departmental procedures.
- Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
- Performs other duties as assigned.
SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 113.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
University of Texas Southwestern Medical Center
parental leave, paid time off, paid holidays, tuition reimbursement, remote work
May 07, 2025