Logistics Claims Specialist

• Investigate and resolve OS&D (overage, shortage, and damage) claims
• Communicate directly with drivers and manage incoming calls
• Collaborate with teams across Transportation, FSQA, Warehousing, and more
• Maintain accurate records and generate reports using Power BI
• Navigate key systems like SAP TM, High Radius, Five9, and Excel

• 1+ years of clerical experience (3+ preferred)
• Strong communication skills, both written and verbal
• Experience in logistics, claims processing, or customer service is a big plus
• Proficiency in Microsoft Office, SAP, and Power BI
• High school diploma required; pursuing a BA is a bonus

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Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.