Enterprise Technology Analyst Journey

Performs specialized business process and technical support utilizing SMUD various enterprise and other integrated technology solutions in the areas of design, configuration, operation, maintenance, and enhancement; serves as a key functional resource to the user community to ensure reliability, accessibility and effectively meet the needs of the business unit overall.

There are five (5) levels in this job classification series that have similar job content but with progressively more challenging degrees and levels of skill, responsibility, knowledge, experience and qualification requirements:

Flex Classifications (that permit progression from lower-level classes to higher level classes without examination based upon assessment of an individual's experience and performance) within the series:

• Entry: Incumbent acquires knowledge, skills and abilities to perform the tasks associated within the series but are not yet demonstrating these at the Journey level.
• Intermediate: Incumbent continues to acquire the knowledge, skills and abilities to perform the tasks associated within the series but are not yet demonstrating these at the Journey level.
• Journey: Incumbent is demonstrating the required skills and knowledge to independently perform the full scope of the job.

Non-Flex Classifications (that promote from lower-level classes to higher level classes and require an examination, such as an interview, based upon individual experience and performance) within the series:

• Senior: Advanced journey level resource who is responsible for advanced assignments, as dictated by the work needing to be performed; may serve in a lead and/or supervisory capacity.
• Principal: Subject matter expert/lead/supervisory level and is responsible for leading the most advanced work, as dictated by the work needing to be performed.

Entry/Intermediate to Journey: Incumbents at the entry (or intermediate) level are required to successfully "progress" to the journey level within 60 months of appointment to remain within the job series.

Seniors and Principals must be hired through a promotional process and do not automatically progress from lower levels in the series.

• Incumbents will focus on the following five specialty areas detailed below:
  
  
  
  • Enterprise Systems Design
  • Enterprise Applications - Modifications and Enhancements
  • Enterprise Applications - Optimization
  • Enterprise System Reporting
  • Project Management - Functional/Technical Focus
  
  
  
  
• Enterprise Systems Design:
  
  
  
  • Designs and configures various enterprise technology solutions to support business units; develops detailed designs and defines user requirements by collaborating with process owners; documents business processes and transaction steps; defines codes and values; addresses integration issues; develops testing criteria and conducts testing; plans implementation strategies; communicates technical information to the user community.
  
  
  
  
• Enterprise Applications - Modifications and Enhancements:
  
  
  
  • Assesses the need for modification and enhancement to existing enterprise applications by evaluating effectiveness of current technology; facilitates user group forums; performs workflow and process assessments; identifies impacts to business processes; revises user and system requirements; designs modifications and prepares change notices; integrates modifications; develops testing criteria and conducts testing; provides technical consultation and solutions.
  
  
  
  
• Enterprise Applications - Optimization:
  
  
  
  • Supports the overall effectiveness of the use of enterprise applications systems by its users; offers technical support and user training; establishes training needs and develops training materials; conducts classroom and on-the-job training; troubleshoots user obstacles and system problems through training and/or on-line support; provides technical consultation and solutions.
  
  
  
  
• Enterprise System Reporting:
  
  
  
  • Provides business units with business necessity information by designing user reports; modifies and produces standard and custom reports and forms; performs ad-hoc queries; works with users to define reporting needs.
  
  
  
  
• Project Management - Functional/Technical Focus:
  
  
  
  • Plans, reviews, coordinates, conducts and/or guides work activities and research of information associated with internal/external business unit projects from the functional and/or technical perspective in accordance with established task objectives and schedules as outlined in the project plan/contract; performs or assists in the functional or technical preparation of procurement or bid documents, evaluation of proposals, and recommendation of awards to contractors or vendors.
  
  
  
  
• Other:
  
  
  
  • Assists in selecting and orienting new staff; provides staff training; performs or assists in evaluating work performance results; administers the department budget by participating in planning, monitoring, and revising schedules, work plans, expenditures, and assignments.
  • Performs other related duties as needed to include working outside of typical business hours when necessary.
  
  
  
  

• High school diploma or equivalent.

• At least three (3+) years of progressively responsible relevant work supporting departments/business units utilizing one or more enterprise technology solutions in the areas of system and business analysis, process design, configuration, testing, documentation and implementation.

Enterprise application systems design, configuration, and functionality and/or techniques of configuration, design and functionality; applications of implementation strategies; concepts of the system development lifecycle; concepts of data modeling, structured query language, scripting, report design, data maintenance and retrieval; moderately complex computer systems and resources, electronic records, and database administration functions; techniques and practices for resolving moderately complex technical issues; methods and techniques of planning, organizing, and overseeing work activities; techniques for exercising leadership and authority; methods and techniques of training staff; basic budgeting techniques; fundamentals of business letter writing and basic report preparation; office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases; English usage, spelling, grammar, and punctuation.

Assess business processes and match user requirements to system capabilities; develop detailed specifications; determine system integration points; develop testing criteria and conduct testing; troubleshoot moderately complex user and system problems; perform ad hoc reporting and make script changes to reports and forms; act as functional lead on moderately complex projects; identify, assess, and coordinate training needs for staff; evaluate and resolve moderately complex technical and/or management issues and develop/implement resolution alternatives; compile and prepare routine technical, statistical and/or analytical reports and presentations; express ideas/facts clearly and concisely one-on-one or to groups, taking into account the audience and nature of the information; stay abreast of new IT technology, tools and methods to support and develop business applications; utilize a personal computer, systems and software relevant to the job; communicate effectively orally and in writing internally/externally; establish and maintain effective internal/external working relationships and work effectively in and with diverse teams.

• Bachelor's degree with major course work in computer science, MIS or a related field from an accredited college or university.

• Certification in IT or related field.

• Five (5+) or more years of hands-on SAP Finance configuration experience delivering technical solutions to meet customer needs.
• Experienced sap functional analyst providing technical expertise on moderate to complex initiatives associated with the work portfolio and completing tasks that are assigned to the team.
• Experienced acting as a technical lead for the Finance team, driving excellence and adherence to best practices across all technical initiatives.
• Experienced leading Finance configuration in projects and initiatives the team is involved in, guiding and championing leading practice solutions
• Configuration and project experience with S4 Finance.
• Strong business background in finance and accounting, and business experience in highly regulated, Public Sector or utility industries.
• Demonstrated knowledge of an extensive and broad group of financial operations and financial systems processes and technologies. Knowledgeable of current industry standards and best practices.
• Experienced with SAP ECC configuration - GL. AR, AP, Asset Management, CO-CCA, CO-IO, CO-PC, COPA, Treasury, Risk, BI, SAC Reporting and dashboards
• Experienced in designing FI-MM goods movement and FI-SD revenue recognition.
• Experience configuring Order/Service Order, Contract Order, Project Structure, integration with FICO and settlement processes.
• Experience with P2P, Sales and Distribution (SD), Project Systems (PS) and Human Capital Management integration points (HCM).
• A good understanding of ABAP Workbench Concepts and Tools.
• Possess strong analytical skills, with proven technical leadership experience, and the ability to work with business owners and team members at all project levels.
• Demonstrated ability to contribute as a key member of collaborative team environment where best practices are used to deliver innovative customer-focused solutions.
• Demonstrated ability to guide and assist technical colleagues on issues related to design, development, and deployment of FI/CO enterprise solutions.
• Demonstrated ability to build relationships across organization boundaries and to leverage those strong relationships and technical knowledge and expertise in influencing decisions around systems and solutions.
• Demonstrated ability to apply company IT principles in partnering across organization to deliver value for customers.
• BA/BS degree from an accredited college or university, with a major in Accounting, Finance, Computer Science, MIS, or related field.
• Proven leading practice solution design experience in partnership with peer solution architects streamlining end to end business functions and integration points within RTR, ATR, PTP, and MTC.
• Proven experience with SAP configuration for local GASB financial requirements including taxation, inventory valuation, payment processes, fixed assets.
• One or more full implementation experience in FICO, Treasury/Risk, Cash Management, Assets, Group reporting, FERC, SD
• Extensive experience in working with business process owners to gather requirements, strong skills to translate business objective into requirements and functional/technical specification.