Palliative Care Coordinator

Hospice of Marion County, a member of Empath Health, is seeking a Palliative Care Coordinator to join our team!

ESSENTIAL JOB RESPONSIBILITIES:

• Acts as a contact person with physicians, internal department staff, hospital personnel, outside agencies, and patient/families to complete referral process

• Assist Practice Operations Manager to build required reports and distributes monthly.

• Completes other external surveys and reports as directed.

• Works collaboratively with the Practice Operations Manager, and practitioners to ensure all functions are completely timely and accurately.

• Accountable for the accuracy of palliative care data base, all patient data and consultation flow of information for palliative care program.
• Communicates with insurance companies' representatives as needed.
• Enters appropriate information in computer program to begin patients' chart and accesses appropriate software systems, finance and other HMC software profiles of referred palliative care patients.
• Assists with tracking all referrals, Palliative care consultations, admission, non-admissions, as well as transfers to HMC and final disposition.
• Assist with audits and maintaining accurate records and logs of all referral data and transmits updates monthly to Practice Operations Manager.

QUALIFICATIONS REQUIREMENTS:

• High School Diploma or GED required.
• Three (3) years of clerical experience in medial setting required; One (1) year medical record preferred.
• Highly proficient in working in MS Word, Outlook, Excel and able to quickly grasp functionality/utilization of clinical software programs including EClinical, Netsmart, and others used by various hospitals.
• Ability to work with all psychosocial groups in a professional manner. Demonstrates tolerance to work with different individual lifestyles without imposing his/her own values on the patient/family unit.
• Ability to assess, respond to and cope with emotional stress of patients/families, hospital and skilled nursing facilities.
• Ability to work with minimal supervision, exercising discretion and independent judgement.
• Ability to read, and interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers, patients/families or employees.
• Knowledge of medical terminology and ability to demonstrate essential usage.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to use facsimile, copy machines, computers and other common office machines.

Empath Health values diversity as it strengthens our community and care. We embrace the diversity of cultures, thoughts, beliefs and traditions of our employees, volunteers and people we are honored to serve across our network. Our diverse staff reflects our community and each day, we work to be respectful, sensitive, and competent with each other and those in our care. In every journey, we are dedicated to achieving comfort, dignity, and exceptional care. Those of all backgrounds are welcome and encouraged to apply with us or seek our care and services.

Our commitment to patient, client, staff, and volunteer safety is a cornerstone of a High Reliability Organization with a focus on zero harm. Participation in the seasonal influenza program is a condition of employment and a requirement for all Empath Health employees.

Providing compassionate, full life care is an honor we take seriously at Empath Health. Join our team and make a positive impact in the community!

Hospice of Marion County has earned Deemed Status from the Joint Commission, the national gold standard for quality healthcare.