CareerLink Program Supervisor

Are you looking for fulfilling workdays in a busy, full-service office assisting jobseekers who value in-person services? Help us help people find fitting careers and take the next step in yours with this CareerLink Program Supervisor role at the Bureau of Workforce Partnership and Operations - PA CareerLink office in Luzerne County, Hazleton. Apply now and make an impact in a fast-paced, exciting environment!

The PA CareerLink Program Supervisor directs, plans, and prioritizes work assignments for PA CareerLink staff providing employment and training services to jobseekers and employers. These assignments and responsibilities include creating and providing customized business services to employers, employer associations, or other such organizations. You will be creating customized recruitment events and related services such as targeted job fairs, creating customized screening and referrals of qualified participants in training services to employers, and other employment-related activities. Work includes collaborating with management staff and field leaders on activities, deadlines, problems, and solutions through reports, discussions, and meetings; developing and implement programmatic and administrative solutions; and building effective working relationships with internal and external partners at multiple organizational levels.

You will also direct and train PA CareerLink staff as they provide services to participants and customers, handling situations and questions as they arise. Our team will rely on your independent judgment, initiative, and problem-solving to ensure seamless delivery of services to participants as well as promote awareness and use of PA CareerLink services, programs, and activities. Opportunities for growth and development await-make a difference with our team!

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Hazelton.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Five years of public contact work which involved interviewing the public to obtain, provide and evaluate information concerning employment or employability; or
• One year of public contact work which involved interviewing the public to obtain, provide and evaluate information concerning employment or employability, and bachelors' degree; or
• Any equivalent combination of experience and training that included one year of public contact work which involved interviewing the public to obtain, provide and evaluate information concerning employment or employability.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.