Area Coordinator - Housing Residential Experience

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Serves as the primary administrator of multiple residential buildings, each housing approximately 350-1000 FIU students. The main responsibilities include the coordination and direction of assigned communities, responsible for administrative oversight and supervision of professional and student staff of assigned area, and responsible for collaborative work group assignments and educational initiatives related to the department's curricular approach to educational outreach and programming. Includes crisis management and serving as a conduct officer. This position involves significant work outside of normal business hours.

• Provides oversight and support in assigned residential areas. Oversees the coordination of assigned areas providing operational and administrative direction. Schedules and leads weekly professional staff and individual meetings, interprets and enforces University policies and procedures.
• Recruits, trains, supervises, and evaluates staff consisting of Residential Experience Coordinators and Assistant Residential Experience Coordinators, establishing work priorities and workflow; developing goals relevant to the area, and providing general direction and leadership for goal accomplishment.
• Coordinates and collaborates with internal units for room reassignments, room transfers, verification of room conditions, damage control systems, and verification of occupancy within assigned buildings.
• Serves as the area liaison to internal units (e.g. Custodial, Maintenance, and Operations teams) ensuring all buildings are safe, secure, and well-maintained; conducts building and public facility inspections.
• Assumes weekday, weekend, and holiday/vacation duty coverage of campus through serving in the professional staff on-call duty rotation to provide appropriate crisis response for all on campus residents.
• Responsible for administrative functions related to employee management for staff. Advises and counsels staff regarding professional matters. Oversees employee performance evaluations and matters of staff discipline and recognition.
• Responsible for a departmental initiative such as departmental programs, anchor welcome programs, a student staff training program, or a recruitment process. The initiative would be outlined based on the residential area placement.
• Serves as the primary contact of all conflict, crisis, and conduct matters for their assigned buildings
• Collaborates with Student Conduct and Academic Integrity on student conduct programs, policies and procedures for community. Ensure appropriate reporting processes and procedures are followed relating to Student Honor Code & Student Conduct Code violations.
• Oversees the opening and closing of their respective buildings each year.
• Oversees the area budget and ensures compliance with University procurement policies.
• Develops effective and efficient methods to accomplish goals of community; communicates with professional colleagues; defines responsibility and delegates authority to employees; and encourage creativity and motivation among staff.
• Designs and implements training workshops and staff development sessions for student and professional staff.
• Ensures implementation of schedule of events for the academic year that aligns with curriculum, supports initiatives, and encourages holistic development of all students.
• Provides general oversight for educational and community programs that promote academic excellence, student success, and contribute to a shared sense of community; assist with on-site event management as needed.
• Identifies and facilitates the coordination of building preparation initiatives and project coordination.
• Serves as a hearing officer for conduct cases utilizing a restorative action approach to help students understand their responsibilities as members of the hall and University community.
• Provides safety education and monitors security operations of building. Conducts ongoing risk assessment of residential students.
• Assists students in resolution of roommate conflicts and crisis management situations.
• Responds to parents/legal guardians and other constituencies regarding student issues, concerns and questions.
• Coordinates on-call staff schedule for area ensuring appropriate coverage for response.
• Serves on departmental, Division of Student Affairs committees or program support as needed.
• Serves as a University card user for departmental transactions. Adheres to University credit card policies and procedures.
• Performs essential duties in any emergencies such as hurricanes, public health emergencies, and/or any other university emergency closing. The employee is expected to be available to report to work as needed during university emergency closing with appropriate notification of a department administrator.

Bachelor's degree and three (3) years of office or related experience.

• Master's degree in higher education, preferably in student personnel, counseling, or administration or other related field.
• Three (3) years of experience within the housing field.
• Experience using the following systems: StarRez, Maxient, Microsoft Office, Qualtrics, CS Gold, When I Work
• Proven ability to supervise or lead a high functioning team
• Demonstrated experience with crisis management.
• Knowledge of student development theory, developing learning outcomes, and the experiential learning process

Administrative

• Begin time: 9:00 AM
• End time: 5:30 PM

• Fingerprinting Check
• Expanded Background Check

• Ability to work evenings and weekends.
• Ability to work flexible hours as needed.
• May be required to work on University holidays.
• Ability to travel locally

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding nondiscrimination, contact FIU's Office of Civil Rights Compliance and Accessibility at 305.348.2785 or email ocrca@fiu.edu.