Employee Assistant Program Counselor 2

The person in this position provides direct services including assessment and counseling; provides referrals and education to OSU staff, faculty and their dependents; interacts with departments and colleges requesting assistance or recommendations regarding various problems and issues; serves on panels and committees to improve The Ohio State University's workplace environment. responds to requests for services to individuals or groups presenting with personal or work related issues; uses brief solution-focused assessment and counseling to assist clients; responsibilities include assessment, triage, referral, crisis intervention, consultation, mediation, training and group education; operates as part of integrated health care team that is component of benefit package for University employees and their dependents; manages data collection/report generation; position based on main campus and includes travel to regional campuses. Works with programs such as: Crisis Assessment Team, College of Social Work, Fitness for Duty, Employee Health, etc.

Duties and Responsibilities

75% Clinical Care

Primarily responsible for providing direct clinical care for The Ohio State University and Wexner Medical Centers qualified faculty and staff, as well as their dependents.

Maintain case load of clients and all clinical documentation and records in accordance with HIPPA and department practices.

Participates in bi-weekly consultation with direct supervisor.

Applies short term techniques such as Solution Focused Brief Therapy (SFBT) for assisting members to move through the stages of behavioral change and reduce difficulties.

Utilizes expanded clinical, conceptual, and practical knowledge to support clients experiencing mental health difficulties.

Facilitate and advise clients in identifying opportunities for improvement and refers to resources to optimize their efforts.

Effectively and efficiently documents treatment plans and outcomes.

20% Education and Training:

Presents programs related to substance use, mental health, and workplace issues

Deliver existing content virtually or in person to requesting employee groups.

Responds to requests for services for individuals or groups presenting with personal or work-related issues;

Assists with the development and production of training content with guidance from senior team members.

Demonstrates effective solution-finding, negotiating, and conflict resolution skills

Promotes teamwork

Exhibits dependability in meeting desired program outcomes and target dates for reports

Manage scheduling, data input and follow-up processes for all workshops provided.

Participates in facilitation of Critical Incident Response sessions

Counsels employees in identifying opportunities for improvement and refers to resources to optimize their efforts

5% Duties as Assigned

Performs self-audits and quality monitoring to improve performance

Plans and participates in programming events to market OSU Health Plan programs

Minimum Qualifications

For Hire:

Master's Degree or equivalent education/experience; Current Independent Ohio counseling licensure or Equivalent LISW, LPCC, MFT (Marital and Family Therapist); Proficient at Microsoft Office Suite; EAP counseling and general composition

Excellent verbal and written communication skills; strong customer service, interpersonal, conflict resolution, problem solving, presentation skills and program planning skills; strong technology skills; ability to work effectively with all levels of the organization; ability to work independently on assigned projects; ability to analyze and interpret data and organize data into actionable process improvements required. Experience with health plan policies and medical terminology required.

Ongoing: Maintains knowledge of The Ohio State University Health Plan's policies and procedures and functions within those guidelines; maintains positive member and colleague relations; maintains working knowledge of technology tools.

Our Comprehensive Employee Benefits Include

• An array of retirement plan options, each with a generous employer contribution.

• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.

• Paid vacation and sick leave, including short and long-term disability and paid parental leave.

• Get the most out of the Public Service Loan Forgiveness program.

• And much more!