Customer Solutions Architect

Nokia of America Corporation, Customer Solutions Architect (Multiple Positions), Dallas, TX.

• Perform customer requirement gathering and solution design (High and Low Level) for projects that require the implementation of Nokia Products from Service Assurance and Orchestration domain.
• Support Cloud and Infra dimensioning, and perform deployment verification and validation.
• Respond to questions, concerns and open points from a customer solution view, and provide clarification and troubleshooting.
• Identify new requirements from customers, through project implementation or ad-hoc customer interactions.
• Support the implementation of Nokia Assurance and Orchestration solutions (NAC, UIV, NORC) by improving customer business solutions, and guiding project team on Software Best Practices and delivery methodologies.
• Create Epics, review user stories, define and review acceptance criteria.
• Support project managers in reviewing project schedule, issues, risks, and action plans. #LI-DNI

Domestic travel up to 25% required.

International travel up to 10% required.

Telecommuting from a location within commuting distance of Dallas, TX may be permitted up to 60%.

Must have a Bachelor's degree or foreign equivalent in Computer Science, Information Technology, or a related field, and 8 years of related work experience, of which 5 years are post-bachelor's, progressive related work experience. Employer will accept an additional 2 years of related work experience in lieu of a Bachelor's degree.

Of the required experience, must have 2 years of experience with the following:

• Orchestration and service fulfillment, including project implementation, customer operation and solution deployment;
• Virtualization stack, including Kubernetes and hypervisor.

Of the required experience, must have 3 years of experience with the following:

• Requirement gathering and solution design in HLD and LLD documentation;
• Application and Storage containerization;
• Monitoring tools including, Grafana, BELK/Kibana, and Prometheus.

Employer will accept any suitable combination of experience of education, training or experience.

Interested applicants should email their CV to us.jobs@nokia.com & specify Requisition #TX25-2309056 in the subject line.

If offered employment, must have legal right to work in the U.S. EOE.

Nokia of America Corporation offers a comprehensive compensation and benefits package.

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

• Corporate Retirement Savings Plan
• Health and dental benefits
• Short-term disability, and long-term disability
• Life insurance, and AD&D - Company paid 2x base pay
• Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
• Paid time off for holidays and Vacation
• Employee Stock Purchase Plan
• Tuition Assistance Plan
• Adoption assistance
• Employee Assistance Program/Work Life Resource Program