Sales Administrator

Position Overview: The role of the Sales Administrator is to provide daily administrative support for the sales team and sales programs. This role provides a variety of sales support to the Territory Managers, Regional Project Managers as well as internal functional teams including customer service, technical service, service coordinators and end users. This role is responsible for ensuring excellent internal and external customer satisfaction. This role will support both the Biomedical and Life Sciences teams with approximately 75% support to the Biomedical team and approximately 25% support to the Life Sciences team.

Job Title: Sales Administrator

Location: Waterford, WI

About Us: For over 50 years, Avidity Science has been the global leader in water purification technologies in the biomedical, life sciences and clinical research markets. We are proud to be a trusted partner to the global science community, delivering high quality, innovative products and unrivaled service. At Avidity Science, what you do matters. Our team of over 300 talented employees around the world each play a vital role in delivering on our Vision of enabling science to improve the quality of life. Avidity Science is part of ATS Corporation, a publicly traded company.

Our Company Values: Safety, Accountability, Respect, Integrity, Passion and Collaboration are the values we live every day, around the world. We are passionate about our most important asset - our people - and cultivate an environment that provides development opportunities to grow professionally.

• Responsible for providing administrative support to the Americas Biomedical Sales and the Life Sciences Sales Teams.
• Support sales with the quoting process, including but not limited to, creating new documents for customers and distributors, along with amending or correcting existing documentation and providing updates.
• Responsible for maintaining price lists and accuracy in all pricing initiatives, including all channel pricing and all associated price-lists.
• Responsible for all product enrichment with channel partners and ongoing maintenance of accurate product descriptions, web content and ensuring accuracy of all supporting documentation provided to customers and distributors.
• Validate inbound leads via phone, chat line or email and, based on the lead validation guidance set by the sales organization, assign the lead to the appropriate Territory Manager for follow up.
• Work closely with Territory Managers, customer service, technical service and service coordinators to ensure orders are accurately processed and follow-up details are provided in a timely manner.
• Administer and track sales programs, and their processes, including dealer incentive programs. Track channel development activities and sales programs.
• Responsible for dealer development / sales support including training administration support and onboarding processes.
• Ensure Sales Teams are current on all sales programs, tools, and materials.
• Assist with sales and budget planning, analysis, forecasting and recommendations. Leverage Power BI to help understand revenue by state and by account.
• Provide CRM sales support, including sales management processes, vetting out bronze accounts, making sure Salesforce.com has accurate information at all times, including but not limited to: contacts, buildings, key info (FY, GLP account, etc.)
• Be the liaison between the quality department and Sales teams to ensure information is provided accurately and in a timely manner to quality and to the customer keeping the Territory Manager in the loop.
• Assist Territory Manager to make sure all AALAS related branches are on the master calendar and that the membership is active. This is done on an annual basis.
• Assist the Sales Team in the project bidding process.
• Ability to travel out of state to visit customers with Territory Manager and/or Regional Project Manager or attend industry trade shows.
• Perform any additional duties assigned.

Qualifications:

Associates' degree in Marketing, Business or related field or equivalent experience and 1 - 3 years' experience in inside or outside sales, customer service, marketing, market research, and/or teleservice.

What We Offer:

• Medical, dental, vision, life insurance and disability
• Voluntary benefits including accident, critical illness, and hospital indemnity
• 401k with company match
• Goal Sharing
• PTO and paid holidays
• Supportive and Inclusive work culture
• Community Involvement and paid volunteer time
• Flextime
• Tuition Reimbursement
• Collaborative work environment