Executive Director for Human Resources Shared Services

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

The Human Resources Service Center of Excellence ( SCE) serves approximately 2,000 staff within the Division of Finance and Operations (F&O) and Campus Safety and Risk Management, a combined organization whose annual budget is more than $500 million. The HR SCE has a campus-wide impact through functions that include classification and compensation, salary administration, recruitment, onboarding and separations, benefits and leave administration, policy and procedure administration, employee and management relations, and reporting and data management for the F&O Division and Campus Safety and Risk Management.

"INTERNAL ONLY: Internal posting for permanent, time-limited, layoff priority employees of UNC-Chapel Hill, and temporary employees hired directly by UNC-Chapel Hill only."

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.

The Executive Director for Human Resources Shared Services is a strategic leader with strong analytical, human resource and communication skills capable of driving change in human capital business process improvement and developing exceptional talent. The position is charged with creating a world-class HR shared service organization that finds, develops and retains great talent for all positions in the organization and improves business processes in order to deliver efficient service excellence. The position develops and implements strategic goals and policy in recruitment, selection, deployment, performance management, and professional development for nearly 2,000 employees across the divisions of Finance and Operations (F&O) and Campus Safety and Risk Management, with a strong focus on efficiency, effectiveness, and service excellence. The position oversees teams that perform core HR functions, including employee and management relations, classification and compensation, recruitment, and payroll/leave/benefits for these departments. The Executive Director must be an exceptional strategist, adept communicator, expert collaborator, human capital specialist, and superior project manager with the ability to build trust, inspire confidence, manage change, ensure accountability, drive efficiency, change culture, develop talent, and work in partnership with stakeholders throughout campus and within the local community. The position reports to the Executive Director of Business Strategy and Shared Services.

Relevant post-Baccalaureate degree required (or foreign degree equivalent) with three years or greater of related professional experience; for candidates demonstrating comparable professional backgrounds, will accept a relevant Bachelor's degree (or foreign degree equivalent) and five years or greater of relevant experience in substitution.

* Bachelor's degree in a related field with a minimum of 10 years of experience in human capital
management or related field with a proven track record of success is required.
* Experience within a comprehensive, research university setting preferred.
* Exceptional interpersonal/written and oral communication skills.
* Demonstrated success in change management.
* Analytic capabilities.
* Knowledge of University and State HR policies, and an ability to quickly adapt, interpret, and
communicate policy changes.
* Experience working with strategic and integrated HR planning, as well as implementation and
change management.
* Proven ability to manage and lead effectively, both people and programs, including planning,
resource allocation, budget allocation, and supervision.
* Independent judgment and initiative is required.
* Strong diplomacy skills (able to successfully manage external and internal relationships and
effectively communicate with colleagues at all levels) and a customer service-oriented attitude.
* Demonstrated experience working in a highly collaborative, team oriented environment.
* Demonstrated experience in setting and achieving challenging goals and business process
improvement.
* Coalition building and collaboration skills.

* A Master's degree in a related field is strongly preferred.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.