Branch Receptionist - Spartanburg Office

RESPONSIBILITIES

• Greet and assess visitor needs, connecting them to the correct associate or department and logging visitors as needed
• Schedule appointments for walk-ins and manage the branch's scheduling software
• Maintain a safe, clean and professional reception area
• Answer the branch telephone line to connect customers with the correct department
• Retrieve and distribute mail to branch associates
• Maintaining vendor logs and issuing key cards to stakeholders as appropriate
• Ordering supplies through central supply & other vendors as needed; stocking beverages (coffee, water, & soft drinks) for customer use
• Coordinate weekly courier runs with bank couriers to Carolina Division branches distributing materials out as needed and distributing in-bound materials from the branches to appropriate personnel
• Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
• Deliver a consistent, high level of service within our Serving More standards
• Other duties as assigned

COMPETENCIES

• Interpersonal/Customer Service Skills
• Written and Verbal Communication
• Ability to understand and follow directions
• Adaptable to change
• Basic Computer Skills
• Ability to build collaborative relationships
• Ability to work as part of a team
• Organizational Skills/Detail Oriented
• Able to Multi-Task or Juggle Priorities
• Problem/Situation Analysis

EXPERIENCE

• High School Diploma or Equivalent required
• 0 - 2 years previous reception work preferred

SCHEDULE
Operating hours are Monday through Friday 9:00am - 5:00pm. This position is part-time and hourly. Generally, this position will require less than 30 hours on average per week.