Back to search results
New
Contact Center Specialist I
![]() | |
![]() | |
![]() United States, Massachusetts, Westborough | |
![]() | |
Overview
The Contact Center Specialist I is a key role focused on providing exceptional service through various communication channels, including phone and email. The specialist is expected to be highly proficient in processing transactions, resolving problems, aiding in the resolution of complicated customer complaints, understanding and explaining all Bank products and services, and identifying customer needs and recommending appropriate solutions. Responsibilities
Requirements Education
EEO Statement Middlesex Savings Bank is an Equal Opportunity Employer/protected Veterans/Individuals with Disabilities |