Central Investigations Analyst

Be part of an amazing story.

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Central Investigations Analyst is an hourly position responsible for analyzing shortage and cargo theft data to support Supply Chain Asset Protection investigations and loss mitigation.

What You Will Do

• Analyze and compile comprehensive shortage and cargo theft data/reports for field investigators and Asset Protection senior leadership.
• Support the preparation of cargo theft case presentations for law enforcement and prosecutors.
• Maintain detailed records of all findings, results, and data related to investigations.
• Create and build out dashboard reporting for key KPI's.
• Implement and execute shrink reduction practices.
• Communicate with field investigators and Asset Protection teams across the supply chain network to effectively increase awareness on shrink reduction initiatives and procedures
• Surveillance, including the use of CCTV, to help document and build cases of suspected theft, fraud, and Company policy violations.
• Partner with store and field Asset Protection teams to investigate and resolve concealed shortage and pilferage issues
• Support the presentation of completed investigations to Asset Protection senior leadership.
• Partner with law enforcement and company legal personnel when necessary.
• Organize evidence and materials for use in criminal cases and testify in court of law when necessary.
• Strict adherence to Company policies, procedures, initiatives, and maintain high integrity and confidentiality standards.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• Any other function management deems essential.

Skills You Will Need

• Prior Asset Protection experience in a distribution center environment preferred.
• Knowledge of CCTV systems, FLO and Receiving systems.
• PC knowledge, specifically Microsoft Outlook, Word, and Excel.
• Understanding of technology EDI, ASN and Direct Scan.
• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals.
• Resourceful self-starter, who works well independently as well as part of a team.
• Ability to relate and communicate with all socioeconomic levels.
• Must be proficient in the use of computers and handheld technology.
• Ability to work a flexible schedule, including day, evening, weekends, and/or holidays.
• Regular, dependable attendance & punctuality.

Who You Are

• Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. 3-5 years of direct experience.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision and the ability to sustain extended periods of CCTV and/or PC screens to facilitate surveillance or analysis.
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

SUPPLY00