Dispatcher

Mega Disposal is looking for aDispatcherto join our GROWING team in Seekonk, MA. This person will be responsible for monitoring workflow dispatching our drivers and being the heartbeat of the operation.

DUTIES AND RESPONSIBILITIES:

• Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
• Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage.
• Assisting driver(s) when a pick up or delivery is in question before servicing.
• Scheduling and dispatching work to various employees and departments throughout the day.
• Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
• Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily.
• Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.

MINIMUM JOB REQUIREMENTS:

• Must be detailed oriented and well organized.
• Ability to read, write, comprehend and communicate in English.
• 2 years of experience in dispatching or logisticspreferred.
• Availability to work 7 am - 5 pm Monday through Friday, with occasional Saturdays.

Why Join Us?

We offer excellent benefits including: medical, dental, vision, flexible spending account, short term & long term disability, life insurance, 401(k) retirement.

CULTURE It's a Great place to work! We work in an environment where empowered, self-directed all-stars know what they do is important.

INTEGRITY Our definition is "saying what you will do and then doing it!" We keep our promises to our customers and our employees.

RESPECT We show respect for our customers and fellow employees. Respect for ourselves grows through all the hard work and great service we provide to the communities we are privileged to serve.

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.