Field Service Technician

The Field Service Technician plans and coordinates in-house and customer-based field installation and integration of flight simulation devices at customer's facility ensuring system functionality.

• Reading, understanding, and interpreting block diagrams, wiring diagrams, assembly drawings, customer and regulatory specifications.
• Using basic electronic test equipment and understanding of analog and digital technology necessary for analysis of problem(s) and determination of root cause(s) including recommendation(s) for repair, replacement, or other necessary corrective action.
• Documenting and tracking issues identified in fulfillment of job duties through appropriate reporting channel following up and coordinating problem resolution with engineering, customer service, production, or quality assurance as required.
• Developing, understanding, and executing detailed written customer and/or program specific test procedures.
• Providing effective written communication to supervision providing status of activities, trip reports, and other technical reports as required in fulfillment of job duties.
• Providing an effective communication link between our customer and the company to help ensure a high level of service is provided to the customer.
• Conducting on-the-job training (OJT) regarding the safe operation and maintenance of our visual system demonstrating appropriate skills to team members and customers.
• Extensive travel required.

• Associate's degree (A.S.) or equivalent from two-year College or technical school in Technical or Engineering field, one year related experience and/or equivalent combination of education and experience.
• Fluency in English, through both verbal and written communication. Ability to speak effectively before groups of customers or employees of organization.
• Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Drivers License, where applicable.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to walk and sit. The employee must regularly lift and /or move up to 10 pounds, frequently lift and or move up to 25 pounds and occasionally lift and or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.