Collections Representative

Chromalloy Gas Turbine, LLC
United States, Florida, Palm Beach Gardens
4100 RCA Boulevard (Show on map)
Apr 18, 2025
Collections Representative 4100 RCA Blvd, Palm Beach Gardens, FL 33410, USA Req #1002 Friday, April 18, 2025 Chromalloy is a global engineering & solutions company. We are a leading provider of aftermarket parts, repairs, and solutions that safely & reliably extend the life of aircraft engines and gas turbines. We develop, manufacture and repair critical turbine components for a range of engine platforms. Our solutions support the engines running the aerospace, energy and defense industries around the world. Chromalloy employees are proud, passionate problem-solvers who strive to live our values every day. A career with Chromalloy is an opportunity to learn from top industry experts, work with important technologies, and unlock a passion for innovation. Join our team of experts, innovators and problem-solvers delivering world-class solutions for our customers. Be part of something bigger with Chromalloy. Video: What We Do Job Summary: We are seeking a motivated and detail-oriented Accounts Payable/Collections Representative to join our team. In this role, you will be responsible for contacting customers to collect payments on overdue accounts, negotiating payment plans, and resolving billing disputes. You will also maintain accurate records of all collection activities and contribute to the overall financial health of the company. Key Responsibilities: Contact customers via phone, email, and written communication to collect payments on overdue accounts. Negotiate payment arrangements and settlement terms with customers. Monitor accounts for discrepancies, errors, or disputes and work to resolve them in a timely manner. Maintain accurate and up-to-date records of collection efforts in the system. Collaborate with other departments (e.g., billing, customer service) to ensure account accuracy and resolve customer concerns. Follow company policies and legal guidelines regarding collections practices. Provide outstanding customer service while maintaining professionalism and empathy during difficult situations. Meet or exceed departmental goals for collections and accounts receivable aging. Qualifications: High school diploma or equivalent (Associate's or Bachelor's degree preferred). Previous experience in collections, accounts receivable, or customer service is preferred. Strong communication and negotiation skills. Ability to handle difficult conversations with professionalism and tact. Detail-oriented with excellent organizational skills. Proficient in using MS Office and collections software. Knowledge of relevant laws and regulations related to collections is a plus. Chromalloy is an equal opportunity employer - vets/disabled. Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy and applicable federal and state regulations. If this position requires access to export-controlled technology and technical data, as defined in the Export Administration Regulations and or the International Traffic in Arms Regulations, any offer of employment is contingent upon Chromalloy's determination, in its sole discretion, if any additional authorization for the employee to access such technology is required and obtainable in a manner that meets its immediate business needs prior to beginning work. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please contact: https://www.chromalloy.com/contact-us/ Other details Job Family Finance & Accounting Job Function Accounts Payable/Receivable Pay Type Hourly Employment Indicator Regular Apply Now 4100 RCA Blvd, Palm Beach Gardens, FL 33410, USA Share this job: