IT, Hardware Asset Management Analyst

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The primary focus of the IT hardware Analyst is to develop, analyze, and manage an evolutionary improvement path for technology assets. This path will move the organization from an ad hoc, inconsistently performing practice, to a mature, disciplined, and measured level of competency for the IT Asset Portfolio. It will be based on the overall framework established by, and with ongoing guidance from, the Business Architect. The IT Hardware Analyst will focus on the establishment of an Asset Portfolio with appropriate profile references for the portfolio components and establishment of an Application Portfolio Management approach. This includes the development of strategies and tactics that allow IT assets and the management of those assets to: align with core business objectives; enable prioritization of assets by key business process owners; create/validate asset lifecycle measurements that ensure alignment and facilitate the effective and efficient use of assets and resources. The ultimate goal is the effective use of IT resources to achieve organizational strategies in the most cost efficient manner. The successful execution of this mission will also derive greater value and flexibility from our current and future technology assets, especially in relation to aligning these assets with Enterprise objectives.

• The IT Hardware Analyst's focus includes development of an asset repository and strategies, approaches, and specific tactics that allow business systems / IT assets to: Align with core business objectives; Improve the overall "system" by working with key stakeholders to identify ways to eliminate the gap between current performance and desired business goals and objectives; Enable prioritization of improvements and assets by key business owners, in coordination with Strategic Services' Project Portfolio Management process; Create a defined and well documented understanding of business systems in terms of their use in the organization and key technology architectural components.
• Supports ultimate goal of the effective use of all resources to achieve organizational strategies in the most cost efficient manner; Based on this focus the following key areas will be facilitated and managed by this position: The establishment of concise application lifecycle reporting and metrics through the establishment of IT Asset Management (ITAM) processes and tools, including; Assessment of asset inventory in terms of operational performance, application risk, and architectural fit.
• Assessment of asset contribution/support of key business processes (business importance) in coordination with business line Subject Matter Experts (SMEs) and the ITAM Analyst.
• Identification of application functionality redundancy across business processes.
• Identification and establishment of effective management processes for non-discretionary asset costs.
• Identification of asset lifecycle targets based on the findings from the efforts above, resulting in the prioritization of the "right" asset updates, or sun-downing, focused on alignment with strategic value, functional and technical quality.
• Fostering the growth of the ITAM culture through establishment of SME level knowledge and effective communication of ITAM related efforts.
• Participation in benchmarking studies and improvement efforts related to these areas: Supporting the incorporation of benchmark study findings into existing metrics; Supporting the identification of internal improvement initiatives.
• Coordinate communication to key stakeholders about these approaches and in general systems analysis/asset portfolio management.
• Effectively communicate all of the above to the entire team and consistently manage expectations based on these approaches.
• Performs all other duties and special projects as assigned.
• Secondary Duties:
  • May be asked to work some weekends and/or holidays.
  • May be asked to participate in other activities within the organization not related to department.
  • Builds and maintains relationships with technology vendors.
  • Performs project management and participates in strategic planning.

Indirectly supervises and coaches employees and occasionally contractors in relation to ITAM activities and for resolution of organizational objectives. Plans, schedules, assigns, monitors and directs activities of team members on technical and operations projects as needed.

• Bachelor's degree in Computer Sciences or a related field and at least five years of developed expertise in Systems Analysis, Application Portfolio Management, and associated components, or an equivalent combination of education and experience; MBA preferred
• Demonstrated leadership and experience in a multi-source environment; insourced, outsourced, etc.
• Project management experience
• Working knowledge of Capability Maturity Models as it relates to IT asset prioritization, integration, and lifecycle management
• Working knowledge of IT Asset Management approaches
• Working knowledge of project management and development approaches
• Strong working knowledge of the banking industry
• Knowledge of various budgeting approaches and techniques
• Strong technical skills with key support applications, (i.e., Excel, Word, Access, PowerPoint, and Visio)
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to establish and maintain a high level of credibility with all levels of internal and external customers
• Superior presentation skills
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Working knowledge of Microsoft Office products, including: Microsoft Word, Excel, Access, PowerPoint, Visio, Project, and Outlook
• Knowledge of banking industry processes and the types of systems used to support those processes across the Enterprise
• No specific certifications, licensure, or registrations are needed to satisfactorily perform this job

• Ability to work under stress and meet deadlines
• Ability to operate related equipment to perform the essential job functions
• Ability to read and interpret a document if required to perform the essential job functions
• Ability to travel if required to perform the essential job functions
• Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.