Registrar Specialist

University of North Texas - Denton
remote work
United States, Texas, Denton
1155 Union Circle (Show on map)
Apr 17, 2025
Title: Registrar Specialist Employee Classification: Registrar Specialist Campus: University of North Texas Division: UNT-Enrollment Management SubDivision-Department: UNT-Registrar Department: UNT-Registrar-165001 Job Location: Denton Salary: $33,312.00 FTE: 1.000000 Retirement Eligibility: TRS Eligible About Us - Values Overview: Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at www.UNTSystem.edu. Department Summary The Registrar's Office provides support services to students, faculty, staff and other constituents in the areas of academic advising support programs, course scheduling, enrollment, degree verification, transfer articulation, test credit, athletic certification and maintenance of student academic records, as well as handles state and federal reporting. We recognize our responsibility to foster an open, welcoming environment where students, faculty, and staff of all backgrounds can collaboratively learn, work, and serve. The university has a generous benefits, leave and perks package that includes flexible hours and remote work arrangements, tuition scholarships for employee and immediate family, and recreational resources and activities. UNT is located in Denton, Texas, a growing city with a small-town feel and a thriving arts and music scene centered on its downtown Square and is connected by highways and light rail to the major transportation hubs and big-city attractions of Dallas and Fort Worth, about 40 miles away. UNT's proximity to these major metropolitan centers ensures that our new colleague will be able to access a wide range of activities and cultural experiences. Position Overview This position provides support in processing transcript in the registrar's office and will be responsible for understanding and processing domestic transcripts for new, continuing, PostBacc and Graduate students. This position assists with the ICT workflow and monitoring various queues and processes. Minimum Qualifications Associate's degree and one year of office administration experience; or any equivalent combination of education, training and experience. Knowledge, Skills and Abilities Skill in telephone etiquette and courteous communication with public, verbally and in writing. Ability to evaluate facts or situation to route calls/customers appropriately. Strong customer service skills. Basic MS Office skills. Skill in the operation of a variety of office machines including, personal computers, telephones and copiers, filing and recordkeeping, English composition, grammar, spelling and punctuation and basic math. Knowledge of standard office policies and procedures. Preferred Qualifications Ability to communicate verbally and in writing through formal and informal communication structures. Ability to develop and maintain effective working relationships. Ability to work both as a group and independently. Job Duties: Assist with daily operation of transcript processing for new, continuing, PostBacc and Graduate students. Understand and perform all duties related to processing electronic transcripts from the ICT workflow accurately and timely. Assist with the identification of duplicate IDs and report the issues on a timely manner. Assist with monitoring ICT queues including linking, orphan match found, applicant not found, and institute not found. Complete special assignments, investigations and projects as directed by the Registrar and/or Associate Registrar. Completes all required training as assigned. Provide backup assistance to other team members as necessary. Is cross trained on these areas and willing to do what it takes to support transfer credit processing team. Work Schedule: Monday - Friday 8:00am - 5:00pm with some overtime Driving University Vehicle: No Security Sensitive: This is a Security Sensitive Position. Special Instructions: Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. Benefits: For information regarding our Benefits, click here. EEO Statement: The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.