Order Entry Clerk

The Order Entry Clerk I is responsible for receiving and entering customer orders. The primary duties and responsibilities will be to perform work in accordance to the essential job activities.

Duties and Responsibilities

• Receive, enter and process customer orders

• Process scrap orders

• Disposition and distribution of denied warranties and customer approved orders

• Daily log updates

• Production reporting

• Assist with training as needed

• Identify, assist, and troubleshoot with technicians, management and customers with order investigations as needed

• Sort and distribute incoming product

• Ship confirmation of orders

• Assist with denied warranties as needed

• Practice 5S and safety

• Take appropriate corrective action for continuous quality improvement and customer satisfaction

• Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed

Physical Demands

• Repetitive motion

• Must be able to lift up to 30 pounds

Education and Experience Requirements:

• High School or GED diploma required

• Proficient in Microsoft Office

• Basic math and computer skills required

• Excellent 10 key and typing skills

Internal Qualifications:

*No final warnings

*No more than 6 attendance points

*Efficiency and Quality goal met for previous 3 months

*Must be in current role for 3+ months

*Must meet all job description requirements