Senior Manager, Global Benefits or Director, Global Benefits

Riverbed, the leader in AI observability, helps organizations optimize their user's experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed's open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally - including 95% of the FORTUNE 100 - we are empowering next-generation digital experiences.

Title: Senior Manager, Global Benefits / Director, Global Benefits

Location: US based, East Coast preferable.

We are looking for a strategic and experienced Senior Manager, Global Benefits / Director, Global Benefits to drive the development, execution, and management of our global benefits programs across the Americas (U.S. and Canada), EMEA, and APJ regions. This is a key leadership role reporting directly to the SVP of HR and responsible for ensuring our benefits offerings remain competitive, cost-effective, and compliant across 20+ countries.

You'll oversee our global benefits strategy, lead annual renewals, manage budgets, and spearhead wellness initiatives. This role involves close partnership with vendors, brokers, and consultants to ensure flawless delivery and administration of benefits programs aligned with local market practices.

Develop and Lead Global Benefits Strategy
Design and execute a forward-looking benefits strategy aligned with company goals and evolving employee needs across the Americas, EMEA, and APJ regions. Ensure benefits offerings reflect local market trends while maintaining global consistency where possible.
• Manage Program Design, Renewals & Implementation
  Drive annual benefits renewals, program enhancements, and vendor transitions. Evaluate and recommend plan design changes to optimize employee value and cost efficiency. Oversee the full lifecycle of global benefits programs-from strategy and design through vendor selection, renewals, and successful rollouts. Leverage data and employee feedback to enhance value and experience across regions.
• Ensure Global Compliance & Governance
  Monitor and ensure compliance with country-specific labor laws, statutory requirements, and data privacy regulations. Collaborate with Legal and regional HR teams to manage risk and support audits or regulatory reviews.
• Budget Ownership & Cost Optimization
  Own the global benefits budget, ensuring accurate forecasting, cost control, and reporting. Regularly analyze utilization trends and identify opportunities for cost containment without compromising employee experience.
• Vendor & Consultant Management
  Serve as the primary liaison with benefits brokers, insurers, and other third-party vendors. Negotiate contracts, monitor performance against SLAs, and drive accountability for service delivery and issue resolution.

• Minimum 10 years' prior international benefits experience with multi-national companies
• Bachelor's degree and 7-10 years' experience, or equivalent, gained through education and experience, in the disciplines outlined above
• HRIS / Benefits Systems
• Strong business acumen, organization, multi-tasking, analytical, verbal and written communication skills required.
• Superior organizational skills with ability to work independently and with partners from around the world
• Excellent employee and management presentation skills.
• Excellent analysis and technical skills in benefits are required.
• Proficiency in Microsoft Office (Word, Excel and PowerPoint)

Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees.

Benefits & Perks vary by Country.

With a 20-year history of innovation, Riverbed is agile, yet proven, and we are disrupting the market with differentiated solutions that enable our customers to deliver secure, seamless digital experiences and accelerate enterprise performance While we are a 'customer-first' company, we are all about our people with a shared commitment to creating a global impact. We bring our best selves to work and pursue excellence, trust, and respect for one another. We welcome and encourage transparency and open communication throughout the company. We strive to be an inclusive, fair, and enjoyable workplace for our people globally and care about their wellbeing. We are committed to our people, partners, and customers while supporting the communities where we work and live. It's the Power of WE that binds us together.

Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws.

Check us out on:
www.riverbed.com
@LifeAtRiverbed

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