Project Supervisor IT

Requisition ID:883475

Position:Full-Time

Total Rewards:Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the EssilorLuxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Release Manager is responsible for all activities related to Point of Sale (POS) IT application releases to the production environment. Responsibilities include but not limited to planning, alignment, execution and communication of release calendar, deployment plans, leadership alignment, post deployment monitoring while maintaining a high-level technical understanding of the application suite to ensure cross-functional success throughout the numerous projects in flight.

MAJOR DUTIES AND RESPONSIBILITIES

• Maintain Release Calendar documentation to include project dates, ticket information and business units impacted
• Review calendar on a bi-weekly basis with POS team maintaining alignment and updates to manage cross-functional alignment ensuring deployment timing and resources are without conflicts
• Partner with the development teams, testing, and business leads to ensure the POS changes are delivered in conjunction with other dependent application releases (i.e. SAP, ESB)
• Proactively address, control and report issues related to the project timelines including technical code-based concerns and/or dependencies
• Compile effective deployment plans and timing with direct input from development and POS admin teams for deployment tasks to lead release execution with a multi-faceted approach aligning internal and external employees to the plan
• Facilitate review meetings of comprehensive deployment planning from the release overview and requirements to the testing signoff and task execution planning
• Manage awareness related to deployments, risks and issues to IT leadership for Go-Live approval
• Establish post-release support plan including IT and business validation with escalation and mitigation plans
• Facilitate off-hours deployments of code, managing technical resources, assigning tasks, tracking timing, documenting and escalating issues and lessons learned throughout deployment
• Initiate and manage pre- and post-release communications with global IT leadership and demand managers
• Maintain and document releases through the change management process, using vendor resources for assigned deployment tasks and alignment for defined deployment plans
• Maintain documentation for needed yearly audit reviews, tracing timing, steps, and approvals for production deployments
• Lead and design release management best practices, standards and processes, educating the POS team on these standards
• Monitor feedback and deployment metrics, addressing, leading and reporting production release issues
• Collaborate and manage offshore release manager aligning on release related activities

BASIC QUALIFICATIONS

• Bachelor's degree required, preferred Information Technology/Information Systems
• A minimum of 5 years of combined technical and business experience
• Proven ability to apply technical knowledge in a business context to achieve organizational goals

PREFERRED QUALIFICATIONS

• Broad understanding of database structure and table relationships
• Ability to work in complex technical environment

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.