HR Manager

At Legal & General America (LGA), we aim to make a positive difference in the lives of our customers, partners, colleagues, and the communities in which they live. As a recognized market leader of term life insurance, we're working to transform our business through innovation and technology to provide products and solutions that help American families secure their financial futures.

We are a future-focused company, passionate about what we do and how we do it. This means working with pace and energy to reach our goals and challenging ourselves to achieve more. We strive to create a unique environment where balance between work and life is possible. Our employees' passion, dedication and hard work, as well as our career development opportunities, benefits, and employee activities contribute to our positive workplace culture.

The Human Resource Manager will deliver strategies to create a positive and employee-centric workplace by focusing on optimizing the employee experience and enhancing overall operational efficiency. This role encompasses design, implementation, and management of various aspects of employee experience in alignment with company strategic goals and objectives, including meeting the strategic and logistical needs of a busy, fast-paced people function.

Recommend and implement strategies to enhance employee engagement and promote a positive organizational culture. Key strategies include clear communication of company goals, offering continuous learning opportunities, and prioritization of employee wellbeing. Analyze employee queries to identify patterns and propose improvements. Design and implement initiatives to boost engagement, such as surveys, feedback sessions, and recognition programs. Oversee and organize activities like social functions, service recognition, wellbeing activities, and charitable events.
1. Continuously refine and implement a comprehensive wellbeing program that caters to employees' overall health and fulfillment. Address various dimensions, including physical, intellectual, emotional, social, spiritual/mindfulness, occupational, financial, and environmental well-being. Collaborate with internal stakeholders to align the program with company goals and values. Manage budgets, promote engagement through consistent communication, evaluate vendor proposals, and establish metrics for assessing program effectiveness. Use data-driven insights to continuously enhance the program effectiveness.
2. Continuously review and update the new hire orientation program, which includes the company's vision, culture, inclusiveness, policies, employee handbook, and manager resources. Ensure compliance with regulatory guidelines in the I-9 certification process. Verify that new employee tasks are completed by their due dates, utilizing regular reporting metrics. Develop and implement a comprehensive new hire orientation program that provides an overview of culture, inclusiveness, company policies, employee handbook, and manager resources. The objective is to integrate new hires into the company and equip them with the necessary information for success.
3. Refine and deliver onboarding approaches that positively impact engagement from the start of the employment journey to align new employees and managers with our business goals and objectives.
4. Design and execute a positive offboarding process, ensuring strict adherence to security protocols and regulatory requirements.
5. Administer the visa and immigration program for new hires and current employees (including E, L, TN, and H-1B visas). Establish standardized reporting procedures.
6. Oversee and address unemployment-related inquiries from governmental agencies, ensuring timely resolution. Provide quarterly reports on claims and obstacles, along with final outcomes.
7. Research HR topics and review relevant legislation to assess business impact. Analyze and implement compliance changes as assigned. Continuously evaluate processes for improvements and suggest modifications to enhance HR services. Collaborate with team members and business partners on developing new programs and policies.
8. Continuous evaluation and update of the employee handbook and manager resource guide to ensure adherence to applicable state and federal laws and regulations, including Fair Labor Standards Act, the Americans with Disabilities Act, and Equal Employment Opportunity guidelines. Ensure prompt communication of changes to employees.
9. Establish and maintain continuous adherence to procedures and guidelines for management employee files. Ensure compliance with federal and state regulations, while safeguarding sensitive information. Promote transparency, accountability, and legal compliance throughout an employee's tenure with the company. Conduct quarterly audits of employee files, including I-9 forms.
10. Develop the annual budget in line with company goals and department objectives. Assess benefit plans, project costs, and vendor contracts to establish reasonable budget needs. Monitor expenses regularly to ensure compliance with the budget and conduct cost-benefit analysis as required. Submit spending reports to leadership periodically.
11. Research and identify charitable organizations and causes that align with the organization's goals and values. Develop strategies to support and promote charitable initiatives, coordinate charity events, oversee the charity platform operation, and collaborate with internal teams to maximize employee engagement.
12. Effectively supervise vendor governance and relationships, ensuring alignment with the company's Vendor Management Policy and Program Procedures for vendors managed under this team. Additionally, maintain strict compliance with commercial, contractual, and performance obligations to maximize their impact.
13. Use and maintenance of business systems in relation to job responsibilities, such as, but not limited to Dayforce HCM and DocuSign.
14. Manage the HR Generalist and their areas of responsibility. Provide guidance and support in achieving performance goals.
15. Provide support and mentorship to all HR team members whenever necessary.

Education/Certification

• Bachelor's degree in human resources or related field preferred
• PHR, SPHR, SHRM-CP/SCP certification preferred

Experience/Knowledge

• 3+ years leading programs and projects in one or more of the following areas: employee experience, employee engagement, employee journey management, organizational development, design thinking
• 3+ years human resources experience
• 2+ years experience with hire to retire process
• 3+ years employee events/activity planning experience
• Previous experience with HR information systems is required (Dayforce HCM is a plus)

Skills

• Proficient with Microsoft Office and MS Teams; ATS and HRIS technology
• Excellent communication skills, interpersonal skills, ethics, and cultural awareness
• Strong presentation skills; ability to create and delivery engaging content
• Demonstrates excellence in customer relations and building partnerships with employees at all levels within the organization.
• Experience using multiple feedback channels (qualitative and quantitative) to find opportunities, identify gaps, design solutions, and drive improvements
• Ability to make high-quality decisions effectively and efficiently
• Proven ability to handle highly confidential and sensitive information in a professional manner
• Ability to analyze situations, research, identify solutions and solve problems
• Must possess superior organizational skills and be able to prioritize and work simultaneously on several projects
• Requires a broad knowledge of employment law, practices, and appropriate procedures in all areas of HR
• Exercises sound judgement, requires the analytical abilities and skills necessary to conduct and investigate questions/complaints, determine problems, identify solutions, make recommendations, etc.

What's in it for you?

The expected hiring compensation range for this position is $88,300 - $121,375. annually. This is a hybrid role with 3 days in office per week.

The total compensation package for this position may include other elements, such as a sign-on bonus, long term incentives, and annual bonuses. This role is eligible to participate in the Legal & General America Annual Incentive Plan. The current target payment for the position is 8% of base salary, modified for corporate and individual performance. Bonuses are pro-rated based on start date. This role has 15 vacation days and 10 sick days that are accrued on a bi-weekly basis. Employees also have 9 paid holidays throughout the calendar year.

We have a competitive compensation and benefits package focused on your overall wellbeing. Employee benefits include health, life, and dental insurance; 401K with company match up to 6% as well as a pension package; generous time off; and wellbeing initiatives throughout the year (we like doing fun stuff). We're big on professional development and we'll support and mentor you in your career progression and expect you to help us pay it forward by helping us develop tomorrow's leaders and growth-focused professionals. We value our teams and our communities and believe in giving back. Enjoy time off to volunteer for those causes that matter most to you!

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. The Company reserves the right to change benefits plans at any time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.