Business Performance Manager

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  Hires, develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS)
  
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  Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
  
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  Identify opportunities to meet and improve upon customer experiences, reduce cycle times and costs, and increase profits within engine sales; Effectively control identified business processes related to engine sales and sustain over time; Evaluate processes at a regular interval for optimization
  
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  Manage development and maintenance of methods and systems for measuring degree to which project goals, objectives and metrics are being met; Provide internal and external business performance reporting
  
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  Lead lean process improvement projects and keep projects moving toward completion and desired results
  
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  Work in coordination with Sales and Engineering teams to achieve Continuous Improvement goals and objectives
  
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  Ensures optimal team performance and capability by ongoing Values Based Leadership, effective coaching, and support of ongoing employee development
  
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  Assigns, delegates, and coordinates work to ensure department objectives are met
  
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  Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
  
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  Performs other duties as assigned
  

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  Strategic Planning: Develop and implement long-term business strategies and performance goals in alignment with company vision.
  
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  Performance Analysis: Conduct regular performance reviews, analyzing business metrics, and identifying trends to drive improvements.
  
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  Budgeting & Forecasting: Oversee budgeting processes, financial forecasting, and cost management to maximize profitability.
  
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  Cross-Functional Collaboration: Work with departments such as Service, Continuous Improvement (CI), HR, marketing, finance, and operations to ensure cross-functional alignment and efficiency in achieving business objectives.
  
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  Change Management: Lead and manage change initiatives, ensuring smooth transitions and employee engagement during organizational changes.
  
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  Risk Management: Identify potential risks to the business and implement mitigation strategies to safeguard performance.
  
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  Technology Proficiency: Familiarity with business management and performance monitoring software (e.g., ERP systems, CRM tools, business intelligence platforms).
  
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  Decision-Making and Analytical Thinking: Strong ability to evaluate complex business issues and make decisions that drive measurable improvements.
  

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  Comprehensive knowledge of CAT products and the Power Systems Industry
  
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  Knowledge and expertise of Microsoft Office Products - Excel, Word, Outlook, and PowerPoint
  
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  Exceptional independent judgement skills using common sense and other learned principles to define problems, collect data, establish facts, and draw valid conclusions
  
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  Exceptional organizational, time management, multi-tasking, and project management skills
  
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  Ability to listen to and understand information and ideas presented through spoken words and sentences
  
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  Ability to work with, collaborate with, and lead individuals and groups by engaging in effective and persuasive discussions on complex topics
  
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  Demonstrated expertise in managing day-to-day operations along with overseeing special projects
  
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  Data-Driven Decision Making: Ability to use data analytics tools to derive actionable insights and make informed business decisions.
  
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  Advanced Financial Acumen: Strong understanding of financial statements, profitability analysis, and cost management.
  
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  Project Management Expertise: Skilled in leading large-scale projects with an emphasis on meeting deadlines and objectives.
  
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  Advanced Leadership Capabilities: Ability to inspire, motivate, and influence teams to deliver on business goals through developing a high performing team.
  
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  Change Leadership: Expertise in leading through change, fostering an adaptable and resilient work culture.
  
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  Conflict Resolution: Ability to manage conflicts effectively and maintain a collaborative, high-performing environment.
  

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  High school diploma or equivalent required
  
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  Bachelor's degree in Engineering, Business Administration or related field required or 6 years of experience in related field required
  
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  2-4 years of demonstrated hands-on experience in process improvement or continuous improvement preferred
  
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  Manufacturing or Power Generation background preferred
  
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  Six Sigma training preferred
  
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  Successful experience in leading/managing a team required
  

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  Up to 50% travel as needed is to be expected
  

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  This position involves extended periods in a stationary position; additionally, occasional standing, walking, and stooping
  
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  Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
  
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  Occasionally moves materials or equipment weighing up to 20
  
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  This role frequently communicates with others, must be able to exchange accurate information in these situations
  
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  This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
  

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  This job is generally performed in a professional office environment
  
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  Occasionally works outdoors and noise level may be loud at times
  
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  Occasional exposure to hazardous conditions and equipment
  
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  Occasional exposure to extremely bright or inadequate lighting
  
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  Frequently works at fast pace with unscheduled interruptions
  

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