Junior Account Manager

Our client's success is our success. By helping our clients achieve their goals while leveraging Mintel, we will continue to preserve our long-standing relationships and penetrate more areas of their businessallowing us to demonstrate our value.

As a Junior Account Manager, you will manage a variety of our North American accounts to support theirresearch needs and renew their business with Mintel. Ideally, you are coming into this role with a fewyears of experience in client success or account management.

This is a Hybrid position based in Chicago.

What You Will Be Doing:

• Maintaining the existing account relationships:Within an assigned portfolio, you will be using your excellent communication skills, strong follow-up and sharp attention to detail to enhance existing relationships
• Supporting client projects with Mintel data: Providing timely and thorough responses to ad-hoc client questions and research requests using the appropriate Mintel tools and services
• Understanding Customer Objectives: Clarifying how your clients will measure the value of their Mintel subscription
• Delivering Creative Business Solutions:Proving ROI on a quarterly basis to aid in the renewal and enrichment process
• Negotiating and Closing Contracts:Delivering industry-leading renewal rates
• Becoming a Product Expert: Building expertise across all Mintel products and services
• Delivering Accurate Forecasts:Bringing data back to sales management using Mintel's CRM system (Salesforce.com)
• Developing Expertise in Direct Marketing & Consumer Research:Ensuring you are constantly on the pulse of what is happening within your clients' industries and the marketing trends that are driving their businesses
• Delivering Results: Delivering consistent & exceptional results against your commercial targets

Who We Are Looking For:

• Client-Obsessed: You get satisfaction out of helping your clients solve pressing problems. You like to be an extension of your clients' team, rolling up your sleeves and delivering insight that helps drive decision making across all levels of the organization
• Organized: You have a track record of developing systems that keep you organized, help youmanage your time, and provide you sufficient flexibility to manage inevitable ebbs and flows ofyour bandwidth.
• Data-driven: You understand how to leverage the power of data and forward-looking metrics to drive better performance results for your clients. Previous experience working with complex data sets and/or financial services organizations is a plus
• People Smart: You are able to easily adapt to different personalities and levels within an organization
• Committed to Personal Growth: You are committed to continuous learning and growth, constantly pushing yourself outside of your comfort zone to develop your skill set
• Great Communicator: You have extremely polished verbal and written communication skills, and can adapt your communication style to suit each client and internal business partner

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets

The below reflects the range of base salary for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, skills, experience, and qualifications. The salary range for this role is: $56,000 USD to $70,000 USD.

Alongside salary, Mintel offers a comprehensive benefits package including medical/dental/vision insurance, flexible spending accounts, health savings accounts, employer paid life and disability insurance, 401(k) with employer match and paid time off. We are invested in our employees' wellbeing which is why we also offer flexible working hours, ClassPass subsidy, mental health benefit through Modern Health, paid volunteer time off, paid birthday leave and paid parental leave.

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