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Back to search resultsSenior LIVE (video) Teller
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Description
What The Role Is The role of the Senior ITM Specialist is to accurately and efficiently process teller transactions via video through the Interactive Teller Machine (ITM), provide mentorship, training, and support to fellow ITM Teammates, as well as review transactions for elevated approval when needed. This includes, but is not limited to, balance inquiries, transfers, deposits, loan payments, account research, and product information. The Senior ITM Specialist is constantly seeking out opportunities to expand our customer's relationship with Cadence Bank through education as well as product and service solutions tailored to each customer's needs. This role provides customer service and support handling requests of varying degrees of complexity. The Senior ITM Specialist effectively assists customers via CL machines located at multiple locations. This position takes complete ownership of the customers' needs while modeling the standards and vision to provide our clients and teammates with exceptional products, service, and support and be a leader within the banking industry by building a full-service, first-class, and professional remote banking team. This is an on-site position. How You will Make an Impact
Who You Are
If your experience aligns with this description, please consider applying. Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations. We believe that a diverse workforce creates problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. |