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Training & Enablement Lead - Marketplace CoE

NetApp
life insurance, paid time off
United States, California, San Jose
Apr 06, 2025
Job Summary Reporting to the Global Head of the Marketplace Center of Excellence (CoE), you will lead the Training & Enablement function of the CoE. You will drive the next phase of NetApp's Marketplace transition by coordinating the creation, maintenance, and dissemination of Marketplace-centric training across a diverse set of stakeholders & audiences. You will be a member of the team (CoE) driving NetApp's transition to the hyperscaler marketplaces as the company's primary route to market for 3P cloud software products including CVO, Premium Data Services, Data Infrastructure Insights (DII), and Instaclustr. The pillars of the CoE's mission are: 1) marketplace operational excellence, including the transition of existing BYOL business to marketplace; 2) marketplace sales strategy advisory; 3) marketplace technical GTM programs; and 4) marketplace training & enablement. This challenging position requires a strategic mindset; knowledge of AWS, Google Cloud, and Microsoft Azure GTM and their programs for managing ISV partners selling software through their marketplaces; experience creating educational & enablement content for enterprise technology companies; and disseminating and teaching this content to partners, customers and sellers. Job Requirements Key aspects of the role: * Collaborate with a wide variety of NetApp sales, technical, operations, and enablement personas to create, curate, and manage a body of Marketplace-centric content * Design training curricula & rubrics in service of the goal of mainstreaming basic hyperscaler marketplace competence in areas relevant to various stakeholder cohorts * Work with NetApp Learning Services to leverage NetApp training & enablement tools and processes in service of the above * Build learning tracks, training schedules & processes to manage them * Deliver training to NetApp stakeholders globally, including 2nd level trainers (i.e. 'train the trainer') Overall, you & your team will constitute a collaboration & execution hub for a variety of stakeholders within NetApp, maintaining an SLA for managing NetApp connections and collaboration orchestration with a wide a variety of organizations, including: * Sales Operations * Product * Cloud Business Operations / Business Desk * Hyperscaler Alliances & Ecosystem BD * Hyperscaler Sales Leadership * Cloud Solutions Architects * NetApp Learning Services * WPO & CCO Job Requirements * Experience working in Training & Enablement in a large enterprise organization, preferably in a technology company. * Program Management experience and fluency with related tools, frameworks, and processes. * Exceptional verbal and written communications skills, including presentation skills. A demonstrated ability to communicate complex ideas and plans in PowerPoint presentations is crucial. * Expertise leveraging tools like MindTickle; CRM systems; PowerPoint; Excel; and Generative AI tools. * Demonstrated ability to work collaboratively with functional peers across multiple organizations & functions. * Advanced problem-solving capabilities. * Be a curious, proactive self-starter comfortable with tasks ranging from Executive-level presentations & interactions to immersion in minute details and mundane tasks. Experience & Education * 3-5 years of professional experience, preferably in an enterprise technology organization. * Strong preference for experience working for either AWS, Google Cloud, or Microsoft. * Understanding of hyperscaler, marketplaces, ISV partnerships, ecosystems, joint GTM, and personas. * A Bachelor of Arts or Science Degree is required, or equivalent experience. Compensation: The target salary range for this position is 168,300 - 217,800 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings' (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, employee stock purchase plan, and/or restricted stocks (RSU's). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Did you know... Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future. If you want to help us build knowledge and solve big problems, let's talk.