ServiceNow Business Process Consultant (USA)

The Senior Business Process Consultant - Security & Risk within the SNBG is an exceptional professional who assumes a critical role in guiding clients and teams towards successful process optimization through the implementation of standard processes on the ServiceNow platform, in the Security & Risk domain.

Responsibilities

• With an extensive understanding of industry standards and proven market practices, they deliver tailored solutions for the ServiceNow platform that optimally address unique challenges and drive process excellence for each client.

• As a trusted advisor, the SBPC cultivates a collaborative environment that fosters knowledge sharing and continuous improvement, actively collaborating with teams and clients to achieve mutual success. Using their expertise, they skillfully develop strategic roadmaps that outline a well-structured and incremental approach to process maturity, ensuring a smooth transition towards optimized operations.

• Through meticulous analysis, strategic guidance, and the establishment of performance metrics, the Senior BPC guarantees the seamless integration of standard methodologies, resulting in heightened efficiency, enhanced effectiveness, and sustainable growth for the organization.

• The Senior Business Process Consultant takes on a secondary responsibility of providing functional support to the Business Development teams during pre-sales activities for ServiceNow opportunities, tapping into their expertise to assist in building tailored solutions that precisely align with client requirements.

Academic Background

Bachelor's degree preferably in Information Technology, Engineering, or the Sciences

Professional Certification

• CISSP, CISM, CISA, CRM (Required or equivalent)

• ITIL v3 or 4 (Required)

• ServiceNow CSA (Required)

• 2+ ServiceNow Security & Risk Certifications (Highly Desirable)

• ServiceNow Business Process for Implementation (Desirable)

• Six Sigma (Desirable)

• Agile (Desirable)

• Prosci (Desirable)

Applications will be accepted until May 1st 2025

The annual salary for this position is between $150K - $165K depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.

• We don't just dream of a better way - we make it happen.

• We take care of our people, clients, company, communities and climate by doing what's right.

• We foster an innovative environment where you can build the career path that's right for you.

About us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Our commitment to diversity and inclusion:

Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.