Community Health Worker (Clinically Integrated Network) - Detroit Metro Area

This non-exempt full-time day Community Health Worker (CHW) position will work with the Clinically Integrated Network (CIN). The CIN is a group of healthcare providers - physicians, hospitals, clinics, labs, post-acute care specialist, etc. - who join together to improve health outcomes for patients and reduce the overall cost of care. The team members selected for this role will be working in clinics through the Detroit metro area to provide support to patients by conducting social needs screening and assessments. Responsibilities will also include conducting virtual and in-home visits in addition to community outreach.

To watch a video about the CHW program at Henry Ford Health, Click here

GENERAL SUMMARY:

This role serves as a liaison, link or intermediary between health, social services and the community to facilitate access to services, and improve the quality of service delivery. This role also serves as an advocate for patients, a resource, and a vital part of the inter-professional healthcare team. Educates patients, engages and assists them in managing their healthcare needs. Provides non-clinical paraprofessional duties and is thoroughly familiar with the patients' community and the resources available. Collaborates with healthcare staff, community based healthcare, social service and other providers.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Assist with patient retention, provision of referrals, and referral follow-up.
• Disseminate health information through one-to-one encounters with patients.
• Provide patients with information on HFHS classes, support groups and related services and assist with enrollment, if necessary.
• Conduct assessment activities related to social service and other ancillary needs related to the social determinants of health, and provide referral and follow-up related to these needs.
• Work closely with the patient care team to provide information on behalf of patient related needs, barriers and facilitators to accessing care, thus making it easier to design a tailored care plan for patients.
• Provide health education and coaching for patients.